They went out of their way to make a custom decorated ice cream cake for me. And, they placed it in their display freezer so that the birthday girl could "accidentally" find it. 🤣 Very nice people.
4/23 update: asked if they would make an ice cream cake with top and bottom layers made from blizzards, versus standard format with bottom layer vanilla ice cream only. They had no problem accommodating me. I was pleasantly surprised as the DQ near my house refused to make one that way.
Bonus: they even had $4-off coupons for Easter!
Came in 20 minutes before closing and nice gentleman took my order and treated me and my family with the upmost respect and they have fast service! Will definitely go out of my way to come here again
This is my favorite DQ location! Usually busy but they move fast! They are also a location that stays open year round. Very friendly workers there. Parking lot up front is a little small so sometimes there is a line for the drive thru that goes onto Lake st. I usually park next door and walk over to grab a treat and try to grab one of their 2 picnic tables.
I’m extremely happy with the customer service here. I was hesitant on calling in a order because I needed a custom made cake by the following afternoon for a birthday and didn’t think it was possible. I had called another Dairy Queen near by and they did a fantastic job of assisting me. I was directed to the Dairy Queen they knew had The Avengers picture in stock. Mary took good care of me. I called minutes before closing and she still managed to have my request ready by the next day! The cake was delicious (Reese’s ice cream) and looked amazing for a very good price. My daughter loved it!!! Thank you guys for helping me achieve one of the major tasks for a birthday celebration!
Note: I added the Spider-Man and Captain America figurines.
I've always loved Dairy Queen, and that will never change. They have variety of ice cream, floats and Sundays. Service is always fast and efficient. Never had an incorrect order because the cashier was really attentive. The ice cream is always fresh, and to this day it still makes me smile when they flip the Blizzards upside down. The customer service was top notch. The cakes are really delicious too. They always have a lot of cakes in stock, they are super helpful, they even have the candles there!!And if you want an ice cream cake Dairy Queen was having the best ice cream cakes. Consistently the best DQ around.
Going for the classics, yes please a dog blizzards or just a ice cream cone.
Good ice cream. Good service.
Always so good. Great staff. Best location around.
I LOVE this DQ. I have known the owners since I was young (just because we would preorder a Happy Birthday Cake for Jesus at Christmas) and they always say hi and asks me and my mom how we're doing. Everyone is always smiling and working so fast and hard. It's wonderful to see them working as a family. Definitely an awesome place to work.
Where can I start, I've been coming here for 15 years now, that staff is incredibly friendly always, it's like care bears mixed with rainbow bright lol, the ice cream and cones are fresh, a great hidden gem, you understand why there's a line.
Been coming here for the past 5 years and service has always been awesome. There were some glitches here and there but overall best dairy queen. I wish they could keep their hours Live like other places. Let us know how busy they are everyday.
Always a smile, friendly and quick service
Love a DQ with a drive thru! This one has a chicken nugget entree which I didnt try as I'd already eaten lunch. Maybe next time! But today I ordered one of the special Blizzards - chocolate strawberry. A nice concoction with strawberries & chocolate pieces made from the same thing they use on the dipped cones. Yummy & fruity!
Place was clean and family friendly. Staff was super nice and my blizzard was as advertised. Haven't been to a dairy queen in over 20 years, so it was rather nice to visit this one #momentsofnostalgia
I love dairy queen! It's my favorite ice cream! This one is a pretty nice dairy queen but it shares a building with a liquor store so it kind of takes away from the experience. But overall a really great place!
I love DQ and I especially love this Addison location. My family have been going here since it's opened. The owner is in location much of the time always pleasant and if there are any problems, more than fixes it.
Knowledgable sales girl + she is really friendly.
After a long day of work go right across the street and get me and my coworker a delicious Frozen treat the girls are always polite and very fast with the order highly recommend
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