Keith Rees
Stopped in for lunch and was seated quickly. Crystal was my server and did a wonderful job. Order was fast and she refilled my drink several times. Was a pleasant experience with great front of house staff and an attentive server. Food was good and Crystal made she I had all I needed.
Quackerkat
I’ve never had such a bad experience at a restaurant. I wanted to try the strawberry crepe, but I ended up not liking it right away, didn’t taste or look good so I wanted to ask if I could have something else instead. Waitress never came back to check up on us once, went to other tables except us. We tried to get her attention several times and she never came. It wasn’t busy there either. At this point it’s been an hour and my boyfriend has already finished his food. When she finally comes back she asks if we want any boxes and I bring up if I could take it back and she says it’s fine and if I want a menu. Takes a long time to come back to give me the menu, and I tell her I want the chocolate chocolate pancakes. When she does come back with the food she gave me the wrong thing, just some regular buttermilk pancakes. Not only that, but gave me no silverware to eat it with, she took all of the forks we had away with the dishes we had awhile before that. At this point it’s been two hours and we just left. Was very disappointed.
Jonathan Patterson
I was a little shocked during my visit here. Being from the Ashland/Mansfield area, I've gone to the Ontario location multiple times and have always had a great experience. This location was much different. The menu seemed different and my food wasn't nearly as good as it usually is at the Ontario location. However, the waitress was super nice and did a great job checking on us at just the right frequency. Not sure if this is an independently owned franchise or something, but definitely isn't the same as some other locations I've been.
Moms email
I shipped from my fresh cup of amazing coffee... Then found lipstick on my cup. I'm not wearing lipstick today. Instantly lost my appetite....
We weren't charged for my coffee or my daughter's soft drink... We left. Not returning.
Menu has changed and everything that was great is GONE. Definitely not returning.
Kathleen Jones
On trip to view new house and ate here late at night waitress was very friendly and pleasant. Had breakfast for late dinner was surprised how fast omelet and pancakes were ready. Only complaint was that the breakfast sausage links were very small
Mark Gill
After stopping in at Waffle house, where I could only place a to-go order, I moved on to this Arlington Ihop where a manager, Kevin was mopping the floor and actively helping his employees get their daily tasks done. He greeted me with a smile and an attitude that brightened up my morning. Service was great, the restaurant was clean, and I highly recommend this establishment. Many restaurant managers should take notes from the way this IHOP is run.
Loren Thompson
We were greeted inside by a very polite gentleman who seated us at a table. Our waitress welcomed us to IHOP and with a joyful smile. Politely, she took our order and within two minutes our drinks were served, followed shortly afterwards our breakfast. It was served hot and everything was perfect. She came back shortly asking if we needed anything else.
I ordered the Big steak omelette, (Yummy). That was huge and delicious.
If your looking for a restaurant to enjoy yourselves, you need to come here for a Great Meal, Friendly Service and Cleaninous.
Thank you, IHOP
James Gibson
My Family and I have gone to the IHOP closest to our house 3 times in the past 2 weeks. And the first time it was early morning, and the food was Awesome! My Wife and I, as well as all 3 of our Kid's Loved it. So we go back a few days later, but during the Evening Time. And the food wasn't so much a problem, but the service was almost unbearable. So we decided to try one more time, and this time we seriously had the worst Waitress we've ever had. But this time the food wasn't good either. And it sucks because we are one point we're Soo excited to eat there!!!
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