Carly Sees
Stopped in for breakfast, our food arrived with the check. Must like to keep the people moving in the morning. Didn’t see a waitress again for a coffee refill. Breakfasts were good! Home fries were sliced potatoes not diced, not bad just different not as crispy as would have liked.
Kathy Blair
Went here for dinner with a few other ladies on 4/30/22. If there was an option for 0 stars that's what I would've put. The waitress was as lost as a anyone could be. Our sauerkraut balls that the waitress recommended were far from even good. It took almost an hour to get our food. The ENTIRE staff seemed more interested in waiting on the wedding party going on the the banquet room rather than the customers sitting in the dining room. I ordered the cabbage rolls and mashed potatoes. It was absolutely DISGUSTING. NONE of it was even close to hot. A 6 month old baby could've ate it without issues. So, needless to say, I WILL NEVER come back to this establishment. And I'm sad, because I've been here several times throughout the years, and I've NEVER had such a bad experience.
Art Paparone
This place has really gone downhill since the last time we dined here. The best part of the meal was the salad. I ordered the fish and chips. It arrived lukewarm. The fries were mediocre. The fish didn't appear to be freshly prepared, and wasn't crispy. My wife ordered the five cheese mac and cheese. It was bland and also arrived just warm. We will not be returning to this restaurant.
Marcella
Love coming here, especially for breakfast! It's such a comfortable place with beautiful decor and also elegant if you want a fine dining experience. The employees are always so nice and the food is delicious. I love how they still have an operational payphone in the lobby :)
Lashawn Hill
My family and I had a banquet dinner at the restaurant. The food was just okay. The dishes and silverware were dirty. We had a buffet style setup for the banquet and there were a stack of dirty plates. Most of the staff seem friendly. Our server seemed a little overwhelmed at times. The overall atmosphere of the restaurant was nice.
Kimberlee Turner
My dad and I used to come here all the time when I was little. We moved away, and I finally got the chance to come home to Ohio last year. This is the first place we went to eat. Food is still amazing, and they still had the coffee mugs I remember as a little girl ♡. The service is and always has been outstanding!
david vasil
The restaurant and restrooms were very clean. Our server was friendly and seemed to know what she was doing. I tried the 4-pc chicken w/fries and salad. It came out hot and tasted pretty good. Another person with our party described his dinner as "meh" and his wife felt that her rice pilaf was cold. The server offered to replace it or warm it up but she declined. all in all it was a pretty good evening with friends.
Diane Kee
Four of us are at the Waterloo last evening and it was terrific. Fresh, hot meals in short order. Waitress was excellent with just the right amount of attention. My granddaughter gave it a five too. The milkshake was the best ever and she should know.
Sara Ciccozzi
If you want to go to a restaurant where the waitress and staff is friendly and helpful don't come here. The waitress didn't greet us, just walked up and asked for our order. She never asked us how the food was, never asked if we needed a refill, and never asked if we wanted a box for our food. I actually ended up having to get my own box which is rediculous. My family has been coming to this establishment for many many years and it's so disappointing to watch the service go drastically down hill. Sad to say we will not be coming back.
Shannon Ensign-Spillios
I recommend the Waterloo for all your catering needs! Not only is the restaurant a great place to eat, it’s also the go-to for all your catering needs.
They have catered three of my daughters receptions, as well as several of my business functions. The food and service have been consistently phenomenal-please book them for your next event. Everyone will ask you for their information!
Holly Rupnow
Food was really good and service was even better. This was our first time there and the waitress gave us a piece of hot fudge peanut butter pie to welcome us and omg was it amazing!
Randi Moser
Loved the food and the value was great. Affordable prices, nice ambiance, fantastic server. What more could you want?
Try their white salad dressing - it’s amazing!
Stan Thornburg
Went for my birthday and was disappointed that the menu went from drive-in to trying to be upscale. Portions were small for the price. Waitress was wonderful. Keep the upscale to Prime and bring back the drive-in to Waterloo. IMHO.
Bret Hurst
This place is Awesome. I have never had a bad meal here and the prices are decent also.
Eddie Halamay
Great place to eat. Great staff! The menu has everything that you can ask for. And the food is cooked to perfection!
Angela Dawson
Amazing food and wonderful service!!! They have the best Christmas decorations and sauerkraut balls!
Joan Smith
I got the chip chop sandwich in memory of when it was just a drive in. It was huge!
Jan Siegfried
Delicious, varied, skillfully prepared menu options. Every server and cashier is super friendly and attentive.
Ben Ratner
Delicious lunch and fast, great service. Definitely a must to visit!
Bethany Christina Nissel
our server was great but my food tasted like Pure salt i couldnt eat the whole meal
Jill Sclimenti
Haven’t been there in awhile .. but it was GREAT ! Had the salmon chopped salad ( could be a little more seasoning on salmon ) and we sat outside. Beautiful out there ! The only negative would be that the staff smokes right there in the front driveway area.. I think that’s really tacky. Def would be back though !
Randy Eby
The food was great and the prices and service was great too. First time there. I'll be back..
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