The manager of the location needs training on how to resolve issues! They also forgot to add what I ordered and completely didn’t make what I wanted! All I wanted was a lot of jalapeños, extra sauce and well done. I explained to the gentleman that they messed my order up last time and I’m giving th
If I could give a negative number of stars I would. We put our order in at around 5:45 on July 4th. It was a larger order but they gave us a delivery time of 45 minutes. 3 HOURS later we still didn’t have our food. We called multiple times to find out where our food was and at one point they told us
I ordered two pizzas, a salad and breadsticks via the donatos Fairlawn website and the delivery estimate was 35 minutes. The website did not state that they use doordash as a delivery service. Door dash delivered my food 1.5 hours later and it was cold. I called the store and spoke to a manager who
Donatos is right on the way home. Great location. We love the salads and the new cauliflower crust pizza. Keep up the great work!
Very disappointed with the quality of my last few orders. I work nearby this plaza and have experienced everything from poor customer service to incorrect orders. I have reached out online several times about the issues with my experiences and haven’t gotten any response.
Service used to be good, b
I ordered non-contact delivery. The order was delivered at the same time as my daughter was dropped off at our house by a friend. The older gentleman who delivered the pizza got out of the car and started talking to my daughter who was unaware that pizza had been ordered. He came to the door with he
The 🍕 pizza was fantastic.have not had a,good pizza like that in a long time. Recommend anyone to go there.
Got the cauliflower crust and it was delicious and cooked to perfection. However I did a create your own and they left off toppings.
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