Jan Stevens
wish i could give 0 stars!!! ordered 2 cinnamon sugar pretzels. told it would be 10 minutes. 20 minutes later, i asked where my pretzels were. i had watched the girl make them and then leave them on a shelf to do something else. why can’t you just give me my food when it’s done and hot?? employees were rude and had horrible customer service. the mall is great but i won’t be back to this Auntie Anne’s.
Ana Marie
very rude old lady here! i purchased drink for Daughter, paid card then asked if i could change $1 because Daughter wants to use the machine inside the mall that only accepts quarters then she showing some nasty attitude! i can understand if they don't do change but her nasty attitude is not necessary the young cashier that assist me was nice but that old lady rolling the dough beside her is having some attitude problem! People work in your company should be happy people not grumpy!
Laurie Reinmann
Worst service ever at Summit Mall location. Ordered one pretzel. The cashier was only interested in scrolling on her personal phone directly on the counter right in front of me. Didn't acknowledge me or was she clear in anything she said to me. Pretzel was cold. Phone time was the most important task it seemed. Terrible attitude.
Grace Zazo
I went to Summit Mall. 3 young girls were there. 1 was working. Not friendly. Busy on their phones. The pretzels were cold and burnt
David Sada
Yeah, pretty sad location! Spent $14 pretzels drinks and they wouldn’t even give $2 in quarters for change, so pathetic.
Mark Williamson
Was very disappointed get their around 530 and the advised they will not make any more pretzels had choose from what they made earlier. Customer service a 2 out 5 only cashier was only positive experience.
savannah nagle
awful service they’ve probably canceled over $100 in orders i’ve tried to place so i’m taking my business somewhere else 🤷♀️
Allison Haas
Rudest service I’ve ever experienced. They literally ignored me and would not help me.
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