Ash B
Maybe dont be rude to customers, when you the employees ignore the window for several minutes, while standing in front of it then wonder why we try and pay at the pick up window. Then don't even get our order correct. The other 1 star reviews for this location make sense now.
chris adam
This is by far the worst McDonald franchise in the area! I know there is a worker shortage but almost all of the surrounding restaurants at least try to offer some service and food that is edible. This restaurant does not care how long you wait or how bad your food is! The management and ownership should be held accountable by corporate, that is if anyone there cares at all!!!! Never again will I give them my money!
Jack Baltzly
When I pulled up to the outer drive thru order kiosk, after a minute or so I could tell the vehicle in front of me hadn't even ordered yet. After another couple minutes I pulled around to get in the other lane. The first guy was gone from the outside lane now and another vehicle pulled up and ordered, so I got back in that lane. I sat there waiting and started saying hello, anybody home, and finally I could here a faint little voice asking to take my order. I could clearly hear the inside lane speaker, but the outside lane speaker was very faint, especially with the ambient noise from vehicles running and the loud speaker in the other lane. But the food was good and service quick and friendly once I got my order in.
Terry Smiraldo
Always making mistakes with my drive-thru order. And worst of all, the mistake is always in their favor: the food you get is always cheaper than what you ordered. If you're in a hurry and don't have time to check your bag...you're screwed. Montrose McDonald's knows this and takes advantage of you.
Jamie Charlton
If you go to the Medina McDonald's you will be taken care of very quickly have your order and you're on your way. If you go to Wadsworth McDonald's you basically will sit in the Drive-Thru waiting to move forward until your car is about to overheat or you are a dehydrated piece of human. The first time I let it go...the second time I thought maybe it was a coincidence. The third time I went through this drive-thru I decided it is by far the worst McDonald's I have ever experienced when it efficiency and time management. So I wait in line...I feel my skin starting to practically bubble from the sun. I finally make it to the window and I am given the wrong order...however, I don't realize this error until I am at home. There is no chance in hell I'm going back to that drive-thru. I ate ramen.
Mike Dobson
Cashier at drive thru acted like it was too much trouble to do her job. The next window where I got my food was the friendliest person ever. It was like night and day between both people
Tammy Harper
Good, friendly service ; my fries were luke warm but they were not as salty as I've had before a so that was a plus
Ryan Webster
The playplace is great. Cleanliness, not so much. The restrooms needed cleaned, the trash needed emptied and tables were littered with old trays and cups the entire hour and a half we were there.
The staff is friendly and accommodating. Other than that it is a normal McDonald's... The playplace is worth 5 stars.
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