Check your food or go somewhere else. Waited 10 minutes before I could order. Got 3 Krystal’s. You can tell that they had been sitting up somewhere. Onions were brown, the edges of the bread were hard and the sandwich was COLD. Just disgusting. They simply put the cheese on top. I took it back and s
Drive-through cashier was friendly. Ordered a couple bacon cheese Krystal burgers and the loaded tots. I was asked to pull forward and waited over 8 minutes for food to arrive. But when it came out, cashier was apologetic and food was good.
The wife and I were dissatisfied. Haven't been here in awhile, decided to try again. Fries were hot. Noticed they were different. They were on, but like the old ones better. She asked for 3 cheese krystals, no pickle. On top of the 5 I ordered. They had pickle, were sloppy, and were cold. It's hard
This location is never open and ready when they're supposed to be open. This location is supposed to be open and ready at 6 am for the work rush, but be prepared to wait 15 minutes for any food to be ready. So just plan on that, before stopping on the way to work. Every fast food place I've worked m
First my chilli cheese fries had something silver that like tinsel or something in it. Then their were tots mixed in. Also my burgers were made wrong.
Ordered a sackful combo. Fresh, hot, and fast. Nice staff. Respectful and professional. I definitely would eat there again.
Everytime I go there's someone rude at window. One time I was told employees called out 🤷🏾♂️so no one there to fix food. Just yesterday get to window told only Krystals and fries available 👍🏾so I wanted 24 sackful combo. Was then told not available so I asked can I get them available was told no th
And to think.. I almost thought that customer service was dead in Albany!
From the time I got out of my car, there was a gentleman employee holding the door open for me and my 8 month old to enter.
The young lady at the counter was like a breath of fresh air!! She was so so kind to me, took care of
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