Yay Yogurt Albuquerque

I'm not pleased with the new service approach this business decided to employ, and so I've decided to boost the star rating. Curious? Read on. * An explanation of their old business model: It was the only shop in town that charged by froyo cup size, rather than weight. You picked the cup, and filled it to your heart's content, and you paid a set (super affordable) price. No weighing involved. Last week I visited with my kiddo, totally revamped system. Now, hands off. You can sample the goods (the best aspect of all froyo businesses) but you can't touch the merchandise. Now, an employee fills your cup. It's the Subway/Chipotle of froyo. Choose your frozen yogurt, toppings, they'll put it together, overall, it's a totally different experience. So naturally my inner monologue said "They're totally cutting costs. I bet they won't admit it." Before I could ask, the woman pouring our cups said, "We're doing this for two reasons. First, sanitary. Second, product loss. A lot of the toppings drop under the pans." A) Great answer, honest, understandable. B) We ordered two tasty medium-sized cups of froyo with tons of toppings and the bill rang out at about $10. And addendum: The same employee took an order from a hearing-impaired person, while our cups were prepared. Sign language. She wasn't the owner. She nailed the order. This place hires solid employees that tell it like it is, signing and all.

The yogurt is very delicious, they have plenty of toppings, and they serve hot chocolate with an amazing assortment of additions on the night of the annual tree lighting. The location is clean, well furnished, the staff is friendly and their prices are great. I don't know, though, I miss the charm of the old ice cream place that used to be in this location.