Edel Benavides
I have ordered twice from here and it's been a disappointment twice. The store is about a 7 minute drive and they still take 1+ hour for delivery. Pizza and items arrive cold. Their new pan pizza and New York style pizza are not good. Tastes and looks just like their original pizza. I also ordered some garlic parmesan bread and the sauce was open and messy. Never again ordering from Papa John's. Definitely not better ingredients.
Adam Taylor
Normally the garlic sauce and pepper go in the back corner. This is so that the lid didn't knock over or crush the garlic sauce or pepper.
So imagine to my surprise when I'm halfway through walking home and I see that I'm covered in Garlic sauce. Which is 75% of the reason one gets Papa John's, so I get home and there is almost no garlic sauce left. The pizza was ok, it's like the oven was too the cheese was almost burnt and the dough was just cooked through.
Not sure if the discounts are enough to come back.
Frank C
Deserves 0 Stars. Ordered a large order and called ahead 2 days in advance and the morning of the event to confirm delivery time. Pizza's didn't show on time. Sent someone to the store while trying to get them on the phone. They lied on the phone said it was on its way that the driver had left 15 minutes ago. Person we sent to the store caught the driver coming out of the store with our 23 pizza's.. Poor Customer service will never use again.
Pig Skinrodeo
So here I am giving papa John's one more chance. I ordered a pizza was told between 27 and 30 minutes it has now been 45 minutes. Just called up and spoke to someone I told them that I was wondering about the status of my pizza because it's been way too long the guy replied what and then hung up on me. This is the worst papa John's service I've ever dealt with in my entire life of ordering pizza. Whoever is in charge of this store has no idea what they're doing or how someone else is running it. I would avoid this papa John's at any cost it's not worth your time. Mind you I only live 5 minutes away from this place. This place deserves 0 stars but you're only allowed to go as low as one.
Deborah Christie
The pizza is always decent but the staff is inattentive. I placed a carryout order online at about ten minutes to 10 pm and the site said it would be ready in 14 to 24 minutes. I get to the location around 10:15 and the door was locked. There were employees inside, but no one was paying attention to the door. I tried knocking normally but no one heard me so I had to knock loudly and the guy behind the line looked at me "like what's your problem?" He went all the way to the back and got a girl to come out and open the door. They had already mopped the floor so I only stepped in and waited while she got the pizza. I understand trying to clean up early on a slow night, but if you have orders that still need to be picked up at least let them know to pay attention to the door.
Raymond Mui
This store literally has no posted menu or prices. I came here to try to order some chicken wings. I asked for a menu to know what my options/prices are, I was handed a printed menu that had listed 8 wings for $9 or 16 wings for $18. I tried to order 8 wings one flavor and 8 wings another flavor and after 10 minutes of wrestling with the register, the total somehow came out to be $25. A manager had to come out to explain the price discrepancy and said that the menu pamphlet (the only thing in that store that had any indication of pricing) was outdated and was no longer valid. When asked to show me where I can view current pricing, there was nothing to show. I gave up and left. Incredibly frustrating and lack of information to the point of deceiving. One star for patient cashier who put up getting caught in the middle of everything.
Bilal Srour
I placed an order online then called the store 5 minutes later to add a pizza sauce and a garlic parmesan cup. The dude answered the phone said they can't fill a cup with garlic parmesan since they don't have it on the menu, so i asked him to put the sauce on the chicken poppers instead but he also refused and said they only put it chicken wings and not the poppers. I don't understand, does it hurt to squeeze the garlic parmesan bottle and put some of the garlic parmesan sauce on the chicken instead of let's say buffalo sauce? Like that's not how you satisfy your customers. Not just that but they never sent me the pizza cup that charged me for! Very disappointed.
Mason Manuel
Ordered 50 dollars worth of pizza for guests with an ETA of 30-40 minutes. Over an hour later I call the store and get placed on hold for over 20 minutes. Eventually my pizza gets there after all my guests have left. The phone is never answered and I hang up. Very poor service and would like my money back.
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