I placed an online order of 2 burgers, fries, and a milkshake at 630. Got there at 645. I told the lady at the register that I was there for my order, she yelled to the cooks that I was there, 2 of the cooks acknowledged verbally. I watched 8 people come in and order, then receive their food before
Incredibly slow. Waited 40 minutes for two burgers because the team putz around and still had a wrong order. Didn't bring it up because we weren't waiting another 40 minutes to have it fixed. In the amount of time it would've taken to go to the bank and get cash, I could've had a Carter's burger fro
When I pay $10 for a hamburger with 2 patties, I want both patties. Not just 1.5 patties. The way I see it you owe me money now.
Today was my very first time trying Five Guys and I have to say.... This was without a doubt, the best burger I’ve ever had! It was juicy, seasoned to perfection and a very nice size! I order the bacon cheeseburger w/ all the works.... lettuce, mayo, ketch/must, pickles, grilled onions and extra che
The one and only! 5 guys burger and fries is a Michigan based legend in the burger category! They make an old fashioned burger with an enormous amount of choices in the toppings section. They also have different types of hot dogs if your not craving any of their juicy burgers. Old fashioned shakes t
I placed my order online at 5:30 got there at 5:55 tell me why my order was not acknowledged till 6:40 I literally sat there and watched my burgers sit there. They told me me I was waiting on fries even tho I watched people order and leave before me. I should’ve had them remake It I was so mad they
The food is good, the service is pathetic. Do not use DoorDash to order food from here orders are always screwed up and the management says there’s nothing they can do. Management might want to consider the look DoorDash is giving them and stop using DoorDash altogether. Customer service should be #
I ordered food online and it said it would take 8 minutes. I knew that was incorrect so I showed up 35 min later and still had to wait 10 min. It seemed poorly managed, but not necessarily chaotic... just no sense of urgency among the employees. There was also a lot of confusion about online orders.
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