Ilene Hernandez
Went through the Drive-Thru & ordered a bagel toasted with strawberry cream cheese for my kids go home to find that they put mayonnaise on the bagel. When I call them in they say they don’t even have mayo, so I drive over to them with the Bagel and they say they have mayonnaise but it’s only out of the mayonnaise packets so please tell me how and I got Mayo on my bagel. I asked around to see if anybody there made a mistake and they all said it wasn’t them but that’s kind of weird since that only happened 15 minutes prior.That is not an accident was also told by an employee there which I will not name that they purposely do things to people if they feel you are being rude in the drive-through line.
Jamie Lynn
Placed order at Drive thru. Received incorrect donut at window. Requested correct donut and was told they gave us the one they did because they were out of what we ordered. We asked for an alternate type and the woman at the Drive thru said sure; she told us to keep the wrong donut and that she'd get the other one... until... a different female employee with a major attitude came to the window with the replacement donut and demanded the wrong one back. I handed it to her and told her that was bad customer service, that I knew she'd throw it away anyway, the other woman said we could keep it, and they should have told us that what we ordered was out of stock. She snapped back that we could keep the wrong item (as I am holding it out for her) and said she was going to charge me for the replacement. Still holding the item out for her to take, I told her that was wasteful. She said they are "giving away too much free stuff" and that corporate demands they turn back in the returned items. Of course, I find it hard to believe that corporate goes to each store to collect return items, especially since we watched her throw it into the trash can, as she stormed off and exclaimed "whatever" quite loudly. She had a MAJOR attitude, completely inappropriate to speak to a customer in that manner. I rarely leave reviews and usually prefer to leave praise for those who deserve it but my only regret is not getting her name because honestly, she needs to be spoken to by a manager about what is and is not appropriate behavior in front of customers.
Milk jug
Drinks are made pretty consistently at this location. Rarely do I get a drink that tastes like river water, but it does happen from time to time. Don't order the food, it tasts like freezer burnt cardboard which is pretty consistent with other locations I've visited. For being an all day breakfast place their food is nasty except for the donuts. However that is an overall dunkin issue not location specific.
Scott & Rhonda Merrell
Limited donuts at 2 pm. Two employees seemed agitated. One questioned me like I was stupid about 'angel creme' filled donuts. It appeared she didn't like her job. Woman who made my coffee was very nice...
Kelly Dent
Customer service was average. Some of the donuts were delicious. Unfortunately some weren't. Also the "avocado toast" if avo mush with an overwhelming amount of lemon juice. Frozen avo goo is not good.
Brandon Glasgow
My Last Visit Was The Second Time In a Row They Messed Up My Girlfriends Drink. My Drink Was Good Though. Love Dunkin But They Could Do Better.
Smellyskunkbutt
If you would make more than 3 donuts with rainbow sprinkles then you wouldn't run out of em before noon just sayin
Sarah Wendle
So I had a free drink from my app and I ordered a White Mocha hot chocolate on the app and went to pick it up on 11/15/21 around noon. The sweet girl at the window informed me they didn’t have what I ordered so I just said I would do a regular hot chocolate instead! I knew something wasn’t right when it took awhile and then another sweet girl came to the window to tell me their hot chocolate machine wasn’t working right and that the first girl was trying to make my hot chocolate by hand! I said she did not have to do that and I would be just as happy with a french vanilla iced coffee with cream and sugar and the first girl came back and handed me her handmade hot chocolate (which was fabulous and so delicious) and the second girl gave me an iced coffee which I offered to pay for so that didn’t mess up their inventory and they did not let me! These girls were the sweetest and deserve all the recognition in the world!! Thank you girls for making my day fabulous!😊
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