We had four to our party individual orders and the orders got mixed up. Even duplicated but we were honest with them about that. We weren't asked what type of fries we wanted either. I prefer the crinkle fries over the curly fries.
Michelle Glick is a Great District manager, with a very warm and inviting personality ... I love the store on Waterford Pkwy.
Service thru the drive thru was exemplary. Food was very tasty and hot. Much improved from last visit 3 months ago. KUDOs.
Food was fast, good service. All around good experience.
When I walked through the door the cashier that was working the drive through looked at me he was busy receiving an order, but he smiled at me and blocked the microphone. "My manager will help you, in just a moment." His words were unnecessary as an angel didn't descend from heaven but rather turne
Used app doe first time kinda nice not having to wait.
Very consistent restaurant with having hot fresh food. I havent had a disappointing visit yet. Employees are very friendly and thorough with any request that I have made.
I was happy with the service all around, but I don't think Arby's food is the same as it used to be. I feel as the food quality has went way down. The amount of roast beef seems to have gotten smaller as well, the beef n cheddar was like eating a big bun with a little quarter size piece of meat in t
Wonderful customer service!! I mean, super courteous, sweet tone of voice, eye contact, proper English, great energy, positive attitude, ...very inviting! I really felt that they cared about how my experience is, while at their establishment. Will absolutely be back!
P.S.: to be honest, when I go to
Food here on beechmont is wayyyy better than the Arby's in Burlington ky, their personalities r a lot better as well. Hot food great taste
My son just got a job here. Great people awesome atmosphere. I'm so happy he's got such wonderful ppl to work with. Proud of him and proud of his job and where he works!!! Truava his manager is great!!
EDIT: I have been back a few times since posting this review, and have had much much better experiences. Staff is friendlier, and the food has always been fresh and correct!
Husband and I went to order in the drive thru. The person on the speaker immediately had an incredibly rude tone. He didn't ev
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