The customer service is very nice and friendly! I ordered a coffee & caramel frappuccino for the first time, but it was too sweet for me. After I asked them if they can remade it with less sugar and caramel, they were totally fine with that and remade that for me for free. The atmosphere is also very good and quite for studying. I highly recommend this store!
Been going to this Starbucks for 7 years. Very friendly staff and high quality, excellent service even though because of student population and workforce they have over 50% staff change yearly. One of the cleanest, most accommodating, and student-friendly atmospheres among the 50 or so 'Bucks I have visited.
Very friendly staff and lovely space. Layout was solid and fall specials were obvious and perfectly made. Even though it’s part of a chain, it kind of fits with the Amherst vibe.
Cozy Starbucks with a great atmosphere. Nice place to read a book or do homework. It is often very busy and you have to wait a while to get a seat.
The coffee was the same, dark and comforting.
It's a shame they are closing the place down as it has been a staple during my college career. Staff are always friendly and efficient and drink quality is always consistent.
One of the best Starbucks I have been to. They have space, verses most Starbucks, and I love their drinks other than their coffee.
sometimes the baristas take their sweet time but they always get the drink right. so don't go in there if you're in a rush.
Well balanced staff and a great combination of seating arrangement to do what ever task you came there for with a little help of caffeine.
Your usual Starbucks. The staff is very friendly, and there are a variety of comfortable places to sit. And the location couldn't be better.
My first visit to Amherst on UMASS campus. Nice Starbucks with lots of students here.
Great service and friendly staff. They are also very fast when filling orders.
Great store location & (most of) the baristas are nice even when they're busy.
The manager is a cool dude, just wish all these college kids would stop bringing outside food in.
Nice place to wait and get a drink while you wait for the bus on a cold day
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