Sluurpy > Restaurants in Amherst > Applebee's Grill + Bar

Applebee's Grill + Bar - Amherst - Photo album

Tonight stopped in with my husband and our Granddaughter. Our servers name was CORD, he was amazing! Being in this business for 41 years I can tell you I appreciate great service and he was just terrific! The food was spot on,but our server just that made it that much better!
Good food excellent service! Awesome had a great time
Absolutely disrespectful staff. We waited the 15 minutes to be seated, then we sat there for 30 minutes as staff walked past us and saw us sitting there. No drinks, no appetizer, nothing. It wasn’t even busy. I honestly feel like it was purposeful. Then when we got up to leave the older woman said “
We use to eat here quite often but stopped going because service was poor. We gave it another try because it was late and the choices were limited, basically the only things open were Applebee's or fastfood (since Covid nothing is open past 9pm) This visit did nothing to redeem the restaurant. Serv
Waited at host stand for at least 5 minutes before anyone even came over to greet me. Ordered a drink, then a few minutes ordered an appetizer. Got my appetizer a few minutes later. Then ordered soup and salad. Got my soup. Still no drink, 15 minutes later. Salad came a few minutes but it was a full
Severely understaffed took forever to get one side of mash potatoes. Waitress came by right after taking our order came back with food we didn’t order. Saw a total of 3 different servers in the 2 hours i was there. Food was amazing but service was awful.
Service is very poor.went there an waited over 10 minutes to get someone to our table another 5 for menus ,then when the food came wanted refills an dipping sauce that took a good 15 minutes after already getting to get my drink but no dressing still.having to ask the lady cleaning the tables for m
The food was nasty, the utensils were dirty they had to give us plastic forks & knives because they are short staffed no dish washers at least not that day.(Thursday)The server was very nice but, we will not be returning. They just need to closed down!!!
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