Panera Bread - Amherst - Photo album

The managers are so rude. Not only to customers but their own employees. In the middle of a lunch rush, one of (I'm assuming) shift managers decided to lecture the girl making drinks in front of everyone after not giving the girl clear instructions. The food is great, however I know its glorified fa

When we first arrived all employees were on there phones and flipping each other off. We ordered two bowls of mac and cheese. Both bowls were half hot and half cold, the bread was not steamed either. When we went up to the counter to ask them to warm it up, there was a women who had been waiting 10

the food is good. the one staff was pretty rude, angry behind the counter and obviously frustrated. I feel had because i know how stressed everyone is with the shortage of workers but if you cant remain polite to a paying and kind customer maybe this isnt the job for you. over all they manage to be

This place is so over rated. They only survive because there is nothing else here. We ordered their signature sandwich and it came without the spicy sauce that makes it their signature sandwich. I used up my last gift card for this place so I no longer have a reason to come here. Good riddance.

It's not the fault of the staff that the culinary offerings for Panera just aren't that good. They do however have control over the mildew smelling rags they use for wiping the tables. The customer service is "meh" and the prices aren't great for what you get. Eating there 2x was enough to convince

Ordered a frozen cold brew, as always, and this time it was literally a chunk of slushy ice and a little coffee sitting in the bottom. Literally separated. Tried to wait for it to melt and the drink was still garbage. I don't know why they even bothered adding the whip cream and chocolate on top - t

Slow service, order was incorrect, charged for someone else's order, other customers threw up their hands and walked out. I am sorry I didn't do the same. They burned the chicken for my order the first time. I needed to have a snippy manager called to the front to resolve my order. I waited a total

Some good healthy options. Pricey though. Clean restaurant and restrooms. Friendly staff . Not many gluten free or vegan options. Large assortment of breads and pastries. Sandwiches, soups, and salads offered. I like their coffee, however I hate the new dispensers, they are very poorly designed.