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Sluurpy > Restaurants in Amherst > Starbucks

Starbucks - Amherst - Photo album

She didn't ask how I wanted my latte. Then I noticed that it had been placed as iced. So, I had to let them know that it was supposed to be hot. The service was OK. Not typically what you expect at a Starbucks though. $7 for a drink. I like to feel welcomed.
Not the best service. Ordered an Iced Grande Carmel Macchiato with half the syrup and whole milk. My coffee had no Carmel and tasted like straight milk and espresso. Also to note: they never announced your name for the drink just the drinks title which caused a lot of confusion.
I ordered a matching late and it tasted like Straight up milk and I am not supposed to have milk. So I asked if they could remake it with almond milk and the cashier took my cup dumped it with an attitude and remade it but it still doesn't taste like a match tea latte. So I'm pretty upset I spent mo
The coffee was disgusting and bitter! They were out of cold brew so they replaced it with regular iced coffee and even with sweet foam I could not drink it. They were busy so I tried to be understanding but when I was waiting to ask if there was anything they could do to make it taste better the bar
There were about 3 people in line before us who had already ordered drinks. When we went to order they said they were out of chai but it turns out they just didn’t want to go get more. It took forever to get our drinks and in 15 minutes they hadn’t made one drink. When I got my drink it was wrong. I
I would give this 0 stars if I could. I've had bad experiences at Starbucks before but never where I ended up with nothing. Went in for just a triple decaf espresso but for some reason they were cleaning the decaf espresso machine at 12pm, in the middle of the day. Then they didn't have regular deca
Google Maps says open. Starbucks app says open. Place is closed. Employee is present, if they have COVID hours they should post it so people can save their time.
Terrible customer service. Made me wait while they made jokes and laughed with each other. Didn’t even acknowledge that I was at the counter until i had to ask if someone was going to take my order. Then after I made my order a small pick with 2 shots of espresso added they didn’t even make it. They
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