Great place great food great service i will check it out again
The food is awesome and it's at a good price. William helps me out most of the time I'm visiting. Everyone is really nice!
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One thing we envy about SoCal is the number of El Pollo locations. From the Club Wyndham Anaheim resort we were staying at, we had three or four El Pollo locations to choose from within about a 10 minute drive.
This location shares a parking lot with Burger King but there were plenty of open spots when we arrived at about 5:30 pm. As soon as we entered, we could smell the aroma of El Pollo Locoβs signature, freshly grilled chicken. The older gentlemen in front of us had a hard time ordering because the cashier was speaking 100 miles per hour! LOL
While waiting for our turn, we prepped our answers to his lightning round of questions (leg and thigh or mixed chicken? which sides? corn or flour tortillas?) but still flubbed our answers because the cashier changed the order of the questions! Despite the mini-challenge of ordering, we got our order of hot, freshly-grilled chicken, warm corn tortillas, mac and cheese and mashed potatoes with gravy within a few minutes. The taste is as good as we remembered from our last dining experience at El Pollo Loco.
Food was very goodππ½, service was OK, no complaints, and the atmosphere was normal, nothing out of the ordinary. But I came for the food so 5 stars π for sure.
I really enjoy this location...im never disappointed. The service and food are always great. Absolutely love the chicken tortilla soup & pisole when available. π
Didn't seem like there was a lot of people but all the employees were still busy that they took a minute or two to take our order. But other than that, ok atmosphere inside the restaurant, great food, and great service.
I love this place. I only use the drive thru and the folks are super friendly and accurate. I've never left disappointed.
Food and service was good. Atmosphere was below par. It was very loud. Don't know if they were hammering something or the chopping of the chicken. It lasted for a few minutes. One of the workers was dancing in the lobby, and one was sweeping right next to me while I was trying to eat.
The Manager provided wonderful service, staff was very polite and they had my big order ready pretty fast.
Thank you.
Wasn't feeling great and was too weak to cook so I went to Pollo loco for tortilla soup. It was so good I want 2 days in a row.
We came to take a lunch break from Disneyland and they have this $5 bowls that are really good and convenient but what made it better the service there was extremely good and the food came out really fast. Would 100% recommend it
Update: Manager called me personally and gave my family a free meal. Very pleased with management at the location. I understand they are under training to get everything in order. ππ½ππ½
Very disappointed to find hard bones scattered throughout the chicken in my first two bites of a classic burrito.
Churros are overfried so they taste burnt and completely of oil. Whoever made them did not sprinkle them with cinnamon sugar, they are completely dry.
Convinced myself to stop here for lunch, sad I did.
Only good thing was the tortillas and the soda.
El Pollo Loco is my go to fast food where available. The Keto selections are great.
The team that works at night is awesome. Was there last night and I saw how they help each other and work efficiently. My chicken was delicious, the order was all right. I saw them working so hard, ordered inside and kept watching as I waited for my order. They were doing a lot of to go prepaid orders and were so fast. They deserve a raise and to have more help (please hire more employees, your location is great and as you keep doing the good job you are doing more clientele will come). Great job to all the employees at this location.
I just wanted to say Thank You to the female cashier working today around 2:30pm. She had a beautiful smile, very polite and had good work ethics when it comes to customers,, always appreciated ππ.
Recommended: I got the Double Beef Taco Salad (pico and creamy cilantro dressing on the side). It's a super healthy way to go with extra protein and quick service getting it out to me. Deliciousness π
Note: If you have ebt--looks like they accept it inside. βοΈ
Service was fast, was able to spare some lunch time!
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