I truly need to express how thankful/grateful I am for the manager on duty who assisted me with my order today. I am sure he has had to deal with so much. So many workers are struggling to work short-staffed, paid far less than they are worth. Nevertheless, this manager went above and beyond. I
They don't deserve any star, they are the worst customer service ever, we placed an order around 7:45 pm April 29th 2022 and we told them we want to pick it up at 8:15 pm, we got there to find out the order is not placed from the beginning, we had to place the order again with them being rude and n
Hands down the worlds best pizza. No Joke. I have lived and sampled pizza everywhere, been in Chicago for 6 years and I am a big pizza fan. Growing in Belleville I am particular to the Detroit deep dish and I tell you nobody does it better than Jets. How anyone can give this less than 5 stars I have
I called because they forgot to add crust topping, the kid who answered the phone said he just needed to get approval from manager to remake. The manager gets on the phone his firsts words are "what's going on?" And as I start to answer he talks over me saying he can't give me a refund (which is not
You get a lot of bang for your buck here, the pizza is delicious and the customer service is fantastic even with their current staffing shortage. I think they are doing a great job, and this is the best Detroit style pizza I've ever had!
Edit: sadly Jet's has lost touch with customers... twice they forgot Turbo crust... first time I called to tell them, but opted to keep it.
Next time they told us off for being disrespectful and we were nothing but respectful... Friday with Jets no more:(
Previous review:
Best Pizza...
I have lived
Couldn’t place an online order, called to order online and was told to call later because “system was down.” When I called back I was put on hold for nearly 20 minutes just for them to hang up on me. I like jets pizza but they really need to reevaluate who they hire.
First, I want to say when Jet's gets it right, it's nearly perfect pizza.
However, there's always a myriad of problems with the food, delivery, or something else. The quality of the food seems to vary drastically from order to order. Sometimes it will be undercooked, while the next time it will ess
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