I had a wonderful dining experience at this location. The quality of food was amazing. My sub was made to perfection. It was delicious and fresh. The atmosphere is clean, and employees and service was attentive, friendly and knowledgeable. I met the manger, and she’s amazing and professional! I will definitely be coming back.
I’m a really picky person about my food and thank god the manager working there was very understanding and helpful when I was ordering my meal! Despite the long line, service was quick and easy and my meal was made to perfection. Overall, amazing experience and I will be coming back.
Great atmosphere and great tasting subs! First time trying this location but so far has been the best fire house sub location I’ve been to. The manager here is also very great and attentive to my order:)
The last time I came to this shop the manager was yelling at his employees. The employees were always there, but I guess they quit after that whole ordeal. The new employees looked miserable and poorly trained. I saw the manager call one of the employees fat, and excused the remark by saying he "has a pot belly too". The manager seems like a narcissist. Also there was paper in the sandwich that we waited 30 minutes for.
12/27/21 Update: I went to this location again and saw different employees than last time, and I didn't see the manager. They blessed me with a sandwich built from the heavens (second pic). My only complaint is that the employees do not wear a mask while making the sandwich.
Amazing sandwiches and great service! Can't wait to order more from them!
Also the bags are cat approved so bonus points! XD
Had been out shopping all evening and needed to eat. It was. Close to closing time (an hr). We ordered and the ladies working took care of us fast. We could tell they were annoyed that they got interrupted from their conversation with that being said they probably were ready to go home. Food was fixed fast and was pretty good.
The place is very nice, and the service too was fast and smooth.
The food was good and I think it was worth the price. I usually don't get full from just one sub at other places, but I was satisfied at this place. It was my first time in a Firehouse so I got a sub that I wanted to try, but their daily special is a good deal if you wanted to go a little cheaper.
As a former employee of this franchise! Marc the owner always takes care of his staff and has a high expectation for them as well and an extreme care for his guests and employees alike! Even as a former employee I’m still a frequent customer to both of his locations as during these hard times supporting local businesses especially those who care about the community and staff more than themselves! Highly recommend visiting his One Loudoun or Sugarland locations for amazing food and excellent customer service!
Mark, the owner, is fantastic. He has shown to be helpful to us nurses who work at the hospital nearby. Especially during this pandemic when we needed it the most.
We had the turkey and ham subs boxed lunches. They were simple and delicious!
My steak and cheese was so delicious omg the best bud fire house subs tho!!!!
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