Reviews The Cheesecake Factory

4
Walter Poole
+4
I love the cheese cake factory. My wife and I came here a lot before the pandemic. This is our first visit this year and we came to enjoy a go meal for our 34th anniversary. The good: the atmosphere is wonderful to me. I love the decor, the crowd, the laughter, and the energy of it all. It was a busy shopping day so the place was packed, but the wait time wasn't bad. They will text you when your table is ready, which allows you to wonder into the mall and window shop. You can tell that they are well managed. They have a professional and pretty fluid operation. The bad: today my experience wasn't to the level I expected. My wife loved everything, but I was disappointed which is reflected in the low food and service rating. I didn't say anything to the manager so I'm not going to blind side them here with the four things that irked me, but I will say that the Cheese Cake Factory should not serve ice cold cheese cake and strawberries. Conclusion: This is still my spot for a good date. The food and experience is well worth the cost. Enjoy.
5
Jonathan Allen
+5
Great food. My wife was very happy with her Crispy Chicken and Shrimp, and I was very happy with my Coconut Thai Chicken. Good service staff, and John was a great waiter. Only reason for the 4 stars were that they asked us to move on account of a bigger party coming. I obliged, of course, but we had already been brought some food, so it just seemed a little low class.
5
Jenniichii
+5
This was my first time trying The Cheesecake Factory! I came here to eat from a convention, so my friend and I were in costumes, but the staff were kind about it + our server loved them and we loved him! 😭🙏🏼 The menu is absolutely HUGEE THOUGH. It did take about 45 mins to be seated and another hour to get food- but it’s a restaurant during a popular convention + it’s the weekend, so I completely understand! When the food did arrive though, we DEVOURED OUR PLATES!! We ordered 2 appetizers and a salad, which was bigger than expected! It easily filled us up, and we had to take home leftovers. We didn’t have room for cheesecake, but I enjoyed our visit here! :)
4
PineappleCafeCakery Promotions
+4
My coworkers and I went for a team dinner and the food was great, All four of us had different dietary issues so the massive menu was helpful in finding something for everyone. It was my first time having the Bacon-Bacon burger on a Gluten Free bun. One Coworker had the Chicken Parmesan Sandwich, Another had the Fish Tacos and another who is a vegetarian had a pasta dish. Our Waiter , Hunter was super super patient with us and even gave some suggestions since It was their first time at CCF, my friends have ever visited a Cheesecake location. Overall they loved it and the ambiance and service was top notch. Thankfully I booked our reservation online and that helped tremendously when we arrived👌 👏👍
5
Nam Nguyen
+5
Came for lunch and was seated right away. Server was friendly, and the food came out quick. The vegan Impossible Burger was one of the best I had.
5
Ken
+5
My wife and I enjoy coming here when we want to indulge ourselves and leave all concerns about calories at home. Yes you can find a restaurant with a more upscale vibe or menu that is more specific to your main course tastes, but you come here for the cheesecake. The main course dishes are good, but the cheesecake selections are unmatched.
5
Dennis Jackson
+5
My Chicken Caesar Salad was really good. I was trying to eat some greenery after overdoing it on turkey day. In true Fatboy fashion, I ruined it with dessert. Who goes to the CCF and does not order cheesecake? This guy. My apple crumble was delicious.
5
Queen K Sands
+5
Customer service was on point first time and I will be back my server was amazing and everything she suggested was great choice for a newly vegetarian.
4
Elaine
+4
The food was actually very good , the seating took about 45 minutes , the appetizers took about 1 hour , the entrees took about another hour to get and the desserts took about another hour to bring out , however there was 12 of us. For large parties they should have better accommodations , the table where we sat was so tight we were literally sitting on each other with no room to really enjoy our food .
5
Amanda Pilcher Currie
+5
We ordered spicy tuna roll, southwest eggroll, Jamaican black pepper shrimp and rice, and white chocolate raspberry cheesecake. The staff were friendly and helpful.
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