Took almost 30 minutes for the drive thru. My chilis were not even filled all the way up and I was given a regular sized lemonade instead of the large lemonade I ordered. I decided to not to complain as I have read all reviews that say that the staff is rude and will just refuse to help. They are on
Waited over an hour from start to finish. Got home to find a hair in my husband's salad, the wrong hamburger and cold fries. Watched the lady at the window get drinks without gloves while eating food.
WORST CUSTOMER EXPIRIENCE i have EVER had. I said no cheese, MULTIPLE times, and they put cheese on my burger. "no big deal" i think to myself, so i pull over and walk in to get them to fix it. I am immediately told "sir you cant be in here we are closed inside. I say "I was through the drive throug
I was on a lunch break with limited time. I don’t mind waiting, but at least fresh hot food for the wait. Oh and a receipt
Went to get those guaranteed crispy fries. They were old and soggy. Also ordered a spicy chicken sandwich. Had to get each remade. The sandwich is not at all like I remember. Had marks like it was battered then frozen. Awful.
This particular location deserves less than a 1 star if given the option. Every time I've come, and that's sparingly in my last 4 years here, the wait is a minimum of 20 minutes before getting to the ordering screen. Tonight was the worst, waited 25 minutes after being told they were only accepting
While I understand the pandemic has impacted service there is no excuse for poor customer service. Manager Danielle came to resolve an issue after a cashier smugly said they didn’t offer a menu item I get every time I come to the location and proceeded to laugh into the mic. I asked for the manager
Service was extremely slow on June 10th at 10:40p. It took roughly 30 mins to get my food. But the lady working the window was super nice and polite. Multitasking at its best.
Once I received my food I drove away and witness the younger lady in the dining room "cleaning" the tables while having her
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