Sluurpy > Restaurants in Augusta > Firehouse Subs

Firehouse Subs - Augusta - Photo album

I waited 12 minutes while half a dozen employees ran around doing inconsequential things like turning off the closed sign when the store closes at 9:00 pm and it was only 6:30 pm and one guy made the orders for everyone waiting. It was no wonder I got such a pitiful little cup of COLD chili and a
Ordered $180 worth of sandwiches (two boxes) with chips and cookies (two boxes) along with two gallons of sweet tea online. I had no problem waiting for them which we have preferred numerous times over the last couple years but got an immediate phone call saying they need 24 hours to do order and ca
I ordered a large Italian sub and asked for extra Mayo and Italian dressing and an extra pickle and didn’t get anything I asked for.. I’ve visited this establishment on several occasions and it seems extra is a major issue. My sub wasn’t at all cheap so if I pay for extra it shouldn’t be an issue. I
My brother went to pick up our food and when he got it home we realized they ALL the stuff we asked for wasn’t on there and they didn’t have cheese on them either. Idk if it was because it was so close to closing but they were not good at all.
Good fresh made sandwiches and subs. Employee's and manager is Awesome, Professional, and friendly.
Came in to order only to see 8 other ppl were sitting waiting as well!! Ridiculous!! It’s was too many employees in there to have such a long wait! (20 minutes) They could’ve at least offer a drink for the wait, if you go at night just be prepared to wait a while
Update: 1/11/22 ...So, I decided to give this facility another try. I was very disappointed again. I ordered two medium subs. One Italian and one Club on a sub. Once again the staff seemed just... not like it used to be. I decided to check my purchase when I got to the car. The Italian sub li
I ordered a sub from there a few mins ago and everything I told the guy over the phone that I wanted on my sub was not on there. I even called and it kept saying the number wasn't a working number.
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