Reviews Chipotle Mexican Grill

Have always had nothing but excellent food served by friendly and happy people

I come here a lot and overall I think it's a good place. They usually always have the order ready at pick up before I get there. The only thing is that I've caught it happen at least twice where my order was not just ready on time, but was ready a solid 10-15 minutes before the scheduled time. I understand trying to get ahead of online orders but if I plan for a certain time, I don't want it to be cold by the time I pick it up and then get home because it's been sitting on the shelf for too long. Only other thing I experienced a few times at this location is that something was missing in my order (1 time was guac, 1 time was meat) so make sure you check your orders before leaving, however Chipotle support was quick to make up for it. But again, I frequent this location a lot and overall the experience is 5 stars because they are prompt, nice, and the food always tastes great.

I have been coming to this place for over 10 years. It's my go-to because it's the one that's closest to me, but also the food quality is always above par. I've ordered everything on the menu in all different combinations at least once, I've never gotten sick and it's always fresh (except the hour before they close, they shut down food production pretty early). However, one thing I've noticed is that while the customer service and overall environment is pretty chill, most of the staff look like they're miserable and don't want to be there. Their attitude is almost like "Let's get this person out of the way as soon as possible." Like, I don't know, fake a smile or something.