I have never seen such amazing customer service! BEST TACO BELL in all of Austin!
Everyone working at this location is so great! I love that Yall always get my order right. Thank you for being so kind.
Have the BEST DAY EVER 💜
This is the best Taco Bell I’ve ever been to in my life. I have never had a wrong order or issue with the quality of the food ever. The staff is friendly professional and efficient. I’ve never had to wait for any amount of time unless there is a line and even then they keep it moving fast. The quali
This location has improved greatly. The customer service, the last few times we've been there has been GREAT! We called in because our order was slightly wrong and Alex was SUPER apologetic and very nice about replacing the incorrect items. Customer service goes a LONG way. Everyone we've interacted
This location is always the best when Alex is working. Always has a smile on his face, always respectful, always charismatic and does everything he can to help. I used to be a manager at Panda Express so I know how hard it is to stay positive in this business, but Alex does it without breaking a swe
Never open when its hours say they should be. The employees will close an hour or more early and sit in the lobby watching people drive around confused on why the works are standing inside with the lights off watching. Its been this way for months now. That the only reason im even bothering to leave
apparently, the staff decided to close early or just hide. I got into the take out line just before 9 pm last night. there were 6 cars ahead of us. after 10 minutes, three front car finally pulled forward. After another 10 min we were finally at the kiosk - only the screen wasn't on. thats when we f
These guys need to stop fabricating good drive thru times by making you wait at the speaker after you order. Just have people pull up. Their rushes would be over quicker and people would be served faster in the long run. Drive thru times don't matter if you're bottlenecking customers at the speaker.
Third time they forget something in my order. For the fact that it's busy when I go, and don't want to slow down the drive thru, I always leave home. Today I just got home and my order was incomplete and I've called serval times with no luck, they answered my last call and hung up.
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