Pizza Hut - Austin - Photo album

Horrible experience. The breadsticks were over cooked and hard as brick. To make matters worse when I call a “manager” puts me on hold for 10 mins.. when I called back I was hung up on after asking for the name of the person who answered. I am so upset with this treatment. I am driving up to the sto

The app was extremely easy to use and flowed very well. Almost too well. They made ordering pizza effortless which isn't exactly the healthiest option but so good when you're feeling it. Friendly staff, pizza was right out of the oven and ready when the app said it would be and was very flavorful

I have had a HORRIBLE experience with this place they BURNT my first order of pizza then when so called replacing it it was BURNT TOO called them back to get a fresh one they yelled at me and hung up the phone. He said he does not care about making the situation better

Yesterday, I ordered a Pizza at 5:31pm. It arrived cold at 8:00pm. I tried calling store #02292 on 13717 Burnet Rd#225 ATX 78728 but could not get a human on the line. The call actually hung up on me at the end. A perfect example of poor customer service & a sub-par product. We actually had to go pi

Got wrong pizza. Kids wolfed 3 slices before I noticed. Not only was it wrong it tasted awful and was not hot. This is not normal for this location but we only order from them a couple times a year. Tried calling. After getting through prompts it just rings and finally disconnects.

If I can give this a no star I would. This pizza location needs to be shut down. Manager in store unprofessional and shows no empathy. She will laugh at you while your explaining to her how they messed up your order. I place order early enough for them to still be late with wrong order and food all

I ordered this pizza yesterday & it was the first thing I had eaten. I called the store & let him know someone in his kitchen is sick preparing food. He didn't care about me reporting this, because he said nobody is sick. Instead of arguing with the customer just fix the issue. Do not order from thi

Can't deliver even CLOSE to when the app says it will! Ordered at 4:45, app said 5:09 pm delivery, and it got here are 5:47. It was not only late, it was cold, the pizza crust was barely baked and did not taste fresh. And both pizzas were supposed to be pan pizzas, and what I got was the thinnest pa