I recently had an issue with my order and I called them and spoke with Judy. She was not only polite about the whole situation but also she said, "SORRY we got your order wrong". WHAT?!? This is GREAT customer service. I'm not a person that looks for empathy but when it's unexpected it is nice t
I asked for there to be scant sauce on my Dave single but the sauce was quite abundant, otherwise the burger was good, the meat was hot and the lettuce was cold. This is a good Wendy's if you enjoy prompt service.
I like Wendy's. Maybe I am biased since I went to the original in Columbus, OH as a kid, it was near the old COSI. That holds some strange hold on me. It says nothing of the quality of Wendy's and yet, it influences my opinion of it. But as far as fast food goes, they have good burgers.
Usually Wendy's is my family's favorite burger place. Not this one though, I have never had bacon that's been burned till completely black before until now. They should never have served it that way. It was a complete waste of time and money.
It was an okay experience I have diabetes so I got a salad which unfortunately was mostly just lettuce they put the chicken on the top but there wasn't any like actually in the salad but I will be back because there isn't a lot of places that have the salad choices McDonald's doesn't even have salad
Bacon was burnt to a blackened crisp on our baconator fries and we were INSIDE the restaurant so they could have just remade the baconator fries...its not like we were going anywhere. Always out of ice at the soft drink machine.
The people were friendly and food was good. But the place was a mess. Food and wrappers all over the floor. Booth seats are badly cracked. Walls could use cleaning and painting.
I was very disappointed. The french fries were lousy. And my cheeseburger bun felt like it had just been thawed. It was cold. They claim their "new fries" are the best. Not so. It's the second time I had lousy fries. I am not going back to Wendy's for a while. If the food has not improved,I will not
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