Tim Hortons - Bay City - Photo album

This Tim Hortons in the past has been either a hit or miss. Recently, eh maybe a couple months or so. I go in around the same time when Theo is working & my coffee is always made to perfection. He has excellent customer service skills. I feel like this guy definitely either A) deserves a raise or so

First, I would like to say our Tim Horton’s here in West Branch is amazing, and our service and menu items are always consistently great! Not so much at many of the other locations, especially in Bay City, and Saginaw! We paid $14.08 today for two medium coffees, avocado toast, and a turkey club(we

Such friendly employees and yummy, fresh products. The honey cruller donuts are the best! They're also very conscious about people who have allergies which is very nice. I put in a big graduation party order today for my daughter's donut board and they walked me through it and helped me decide on th

I called in donuts and the person that I spoke to was very rude. I always call them in before I go so I’m not walking in trying to get three dozen donuts on the fly. I walked in and the line was out the door and the drive thru was soo busy. I thought no biggie on the phone call they are just busy

Staff gives excellent customer service and quality of food and beverages are phenomenal every time! Keep up the good work!! It’s a shame because the ones in Saginaw don’t do as well of a job and that’s where I happen to be located :(

We don't have Tim Hortons in our area so this was a new experience. Their breakfast bacon, egg,and cheese bagel are great and very big. Wish we had them near us.

One of the women they have working there currently was very rude. Not helpful at all when I asked about a first time reward deal I was trying to use. She didn’t even try to help. Her tone of voice, attitude and choice of words were not professional at all. Didn’t get my rewards either. But besides t

Staffed to focus on drive thru. Only one person waiting on lobby customers. Waited in line forever while watching all the donuts we wanted, given away to drive thru customers, when it was finally our turn to be waited on, wasn't able to get what we wanted. Highly disappointed and will not be returni