When I realized my online order did not include the pepperoni, I called the store and the employee who took my call told me my order just came out of the oven but they would re-do it to add the pepperoni. I received my order including the pepperoni not long after my call.
Always satisfied with their food quality 🍕 as well as service, the staff is very friendly and kind. Although I have two pizza hut on the walking distance I prefer to get from there, just because of their quality & service.
Pizza is always good here never disappoint
I like that I can order online and pay at store
Excellent pizza. The crust was well cooked, not greasy. The toppings were fresh and the order was ready when stated.
I had the best pepperoni pizza ready when i arrived waiting for me. Angel assisted me and made sure i didn't leave without cheese, peppers, napkins and paper plates. Excellent experience. Too bad they were out of fries as my family enjoys those as well.
In the last 5 years of ordering from this pizza hut location, I've only had 1 issue and to my surprise
it was the manager/owner with the worse customer service. Besides that meltdown, 5 stars for being on time, always hot and as I ordered.
It seems that over time the mixing of the Honey BBQ sauce with the chicken wings or nuggets has been less than desired. The sauce may or may not be all on the bottom of the container require manual mixing. At times, the chicken ends up being dry to inadequate sauce. If this does not improve, I will stop purchasing from Pizza Hut.
I did curbside service but went inside when I arrived and my pizza was ready but the wings were not even though the app said my order was ready for pick up. Had to wait about another 10 minutes, food was fine but if I was in a hurry I would have been a little frustrated. Cashier was nice though.
This would have to be my favorite Pizza Hut in Baytown. I am a very picky eater and made a mistake to order from the other location on Garth and will never order there again. This location, my pizza is always fresh, crispy, and a friendly environment. I am not a paid reviewer but I honestly don't understand the complaints at this location cause it's the best one to me. The other location near by are dirty to me. Overall the customer service for the all locations are friendly.
Nothing beats a Pizza Hut Pan Pizza. They never get tiresome. The crew at this store are capable and remained friendly, even when they were obviously getting slammed. (That means they were extremely busy.) Go team go!
Masks worn properly, limited number of customers permitted inside at one time (it's carry-out only), and stickers on the floor for social distancing.
I do have a suggestion for the app: Indicate which sauce is *typically* used on a style of pizza if none is specified.
i've been ordering Domino's for 13 years and tonight for some reason i decide that i wanted to try the cheese filled crust of pizza hut. Well never again will i order from Domino's. the pizza hut pizzas were fantastic. delivery in a timely fashion and everything was perfect
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