I have not had any problems with this location recently. I'm not sure if a different source of Management took over or not, but I feel as if it made a positive impact regarding customer service & customer satisfaction. I don't have to ask for my orders to be corrected; it is normally prepared just as I had asked for. They make sure everything is correct on the screen. And the staff seems averagely friendly.
This location is always so fast & they are accurate every time when completing my order. There is a woman who works there, mainly at the drive thru, & she is always so bright & addresses my mother as "mama" everytime she sees her. She has a delightful personality! Her customer service alone makes me want to return!
Went to Taco Bell in Hueytown even though I didn't hold out for much due to past experiences. But boy, I got a surprise! This was a very large order and had some special items. I just knew it wouldn't be done right. But, everything was correct and very good! I tried the Toasted Cheese Chalupa for the first time. It's great! The manager at the store made sure the order was checked. Great service today around 4 pm. on a Saturday. We'll be going back if service continues to be this good! Thanks Hueytown Taco Bell workers. Keep up the good work.
I have been going to Taco Bell in Hueytown the past three mornings. Heard there was some positive changes at the location. Anyway, the past two mornings I have been greeted by the sweetest and kindest drive thru girl who handled my order with TLC. Food was hot, fresh and super delicious. In fact, I am going back in the morning. I give this TB five stars plus for fast friendly service and super nice employees with beautiful smiles!
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