Sluurpy > Restaurants in Billings > The Great American Bagel

Review The Great American Bagel - Billings

Makenzie Lewis
had ordered a everything bagel with cream cheese. First delivery I got a plain bagel with cream cheese, I called I was super nice and understanding, then I called and waited a whole hour for my everything bagel with cream cheese warmed and when it got here not cut no cream cheese not warm. Was a little disappointed.
Mema
A great place to meet family and friends. Good food, great atmosphere and help. Always enjoy our time there
myissy
I love that you offer delivery for the people that cannot leave their home office. Coffee is good, however, I specifically asked for NO EGG. sausage and cheese only and it came with egg and no cheese.. Now normally I wouldn't complain but what's the point of having 'special Instructions' if you're not going to read or follow them? I'm sure this is a one-time issue so hopefully whoever is looking at orders well start reading instructions. Thank you
Alba Reyes
Staffing has changed and their customer service skills have decreased significantly. They don't greet you like they use to also packaging has changed, they use to put pickles and bagel chips in a box for you to go. Now they just wrap the sandwiches and throw them in a bag. I have been there several times lately, hoping after this covid they would improve and figured one time there would be a thank you but their staff is young, too rushed, they forget to thank customers and smile. They use to have great attitudes in the morning and now it has changed so much. I hope they can change back to not being so stressed and overwhelmed. I hope this review helps them improve i truly wish them the best. They use to be one of my favorite places to go with family.
Lydel Hoxie
They have great customer service and made you feel like family.
Jaron Mullin
These guys are always super friendly and have the best bagels in town!
Live and Love Homemade
Delicious! I really enjoyed the cute little shop, the rustic design is creative. The service was wonderful, clean environment. I love how they make everything from scratch, so much better than store bought
Braeden Roesler
The best homemade bagels and cream cheese!
Steven Anderson
The bagels might be good, but the service is mind blowing in the worst way. Older guy with glasses, slightly tall...if you want to be skipped in line then he is your guy. My favorite thing is getting skipped in line!...said no one ever!
Cindy Mayes Ellis
Best Asiago Bagel sandwich I have ever had. It was so big I couldn't eat it all! Defiantly worth the stop. I would give it 10 stars if I could. Friendly service. Thank you!!
Sandy Geiger-Johnson
This place is amazing! This was my first experience eating inside and the bagels are so fresh and my food was delicious. You all are doing something right. Keep it up.
Stan Bedwell
I use to work one downtown and they are amazing people and the food too
Vicki Bartz Williamson
Love Great American Bagel. New ownership seems to be working as the staff is friendly and competent and the coffee is always full.
Molly Schleining
The food is always amazing! The bagels taste fresh Every time. The employees are always hard at work and very friendly. Keep up the good work!
Barbara Plaggemeyer
Thanks so much for bringing bagels to the hospital. They were a comfort.
Ireland Blayke Moran
Definitely the Best bagels in town! Easy, fast, and delicious(:
Sarah Henderson
My favorite go to breakfast and lunch! In fact American Bagel sounds good for lunch today!Yummy �
Anna Layton
Great American Bagel is common stop for me and my high school friends for lunch because their bagels are amazing! Unfortunately I'm always very disappointed with their service. Their employees always move so slow, for example, today it took about 20-25 min to get us through the line. Being a popular lunch stop, you would think they would schedule more employees for the lunch hour to speed up their process. Also, they seem to continually forget orders. They should create a better system for keeping track of all of the orders they have already made and which ones they need to still make. Another example from today, the two employees working made an extra sandwich that neither of them knew who it belonged to. I don't want to take away from the deliciousness of their bagels, but their service has often been a significant reason my friends and I don't want to eat there for lunch.
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