Cindy Perry
This is one of my favorite Micky Dee places to feed my after schoolTeen!! Quick service! Even with the wrap around lines! The double drive thur makes the biggest difference! They really know how to keep it moving! Staff had upbeat and professional mannerisms and they are followed Covid -19 protocols . Food is always hot ! 🔥 definitely will keep this place on my radar.
Susan Romaniello
Stopped in today for some milk shakes. Terrible!!!! Also ordered #4a Chicken sandwich w/fries. I had to repeat myself several times.My order finally came and it was wrong. He ordered 3 shake's and I only ordered 2! It did not seem if they wanted to correct my order to 2, plus he was upset when I requested a bag? So the Manager came over and asked why I wanted a bag. I said it was for the meal I ordered. He said I didn't need another bag. But why was he arguing over a bag...... Didn't make any sense. They made me wait for over 7 minutes and did not come back until I started honking my 🤬 horn. People behind me were getting earated. Got home the chicken sandwich and fries were over cooked. I am just hoping they didn't "spit" in my shakes...... I don't stop too often at McD's very much and won't stop there ever again. Some places are getting really bad since the pandemic!!!!!!!! Can't find good help. Black balled for me!!!!!!!
Niluksha Wickramaarachchi
Food is good. But 9 out of 10 times they mess your order. Most of the time you won't get the dippings for your Nuggets. Now, even in the drive true we have to double check our order before we leave the location. I think this is a common problem in almost all the McDonald's locations in Connecticut. Same problem we faced with South Windsor and Manchester McDonald's locations.
Shelley Foster
Very nice employee but some one needs to fix the milkshake machine not a good time to have it broken when it's hot outside Albany Ave Hartford Ct
Tony L
Had a burrito breakfast, all was great. Used inside kiosk to order. Meal was delivered all was good.
Tina Quan
The worst service everrr !! I waited for 20 mins and then my chicken sandwich came with little to no sauce and the cashier stated she not gonna help with backup orders !!!!!
brandon williams
For it being a typical family night of playoff football we decided to grab some McDonald's for the kids and boy did they deliver with the pick up! Order was hot and ready for us! Thanks again!
Arham Saeed
Very poor customer service. Employees were fighting while customers were waiting and no one was serving us.
Brynne May Davis
I bring my son to the playscape and he enjoys it, they also bring the food to you!! Probably one of our fav McDonald’s to go to
Hank Hunt
May be a brand new facility but must have the old help. Very slow and no customer service. 1 register at lunchtime with a line to the door. Just sucks. Would rather drive to one at exit 37 for service
Tee Thomas
The place is renovated and looks very nice, but the cashiers have absolutely no customer service skills, on one occasion, one of them disrespected my child who is on the Autism spectrum which I didn't appreciate. The workers who actually work on the food on the other hand were okay. Train your cashiers to be mindful of how they interact with their customers....
Reece Jennings
I bought 4 fish sandwiches and made sure I said no cheese. They had cheese on them. Not going back. Had to toss them.
Kizzy Brown
I swear this has to be the WORST McDonald's ever!!!! Still slower than watching paint dry! First I sat in the drive thru line for 15mins then when I FINALLY ordered and got to the window I was told to pull up and they'll bring my order to me. After waiting 15 MORE MINUTES someone finally brought my food out! The cherry on top was my watered down smoothie!!! They really need to get it together and fast!! The only thing that got better when they rebuilt it was the outside! Seriously can't stand this McDonald's!!!����
Sandie Hufford Sundin
I have been bringing my grandchildren there at least once a week for the last four and a half years. I was glad when they finally reopened after last summer but am a little disappointed in the size of the playscape. The one in Glastonbury seems to be bigger.
Keysha Fontaine
I'm only saying this is because I can't hear the person at the drive thru b/c the outside music is WAAAYYY TOO LOUD!!! The girl told me that only corporate can turn it down. Well corporate I KNOW you see these reviews so turn that music down. McDonald's is not a damn night club smh!!!!
Magdalena Santos
Good service, great coffee. Thanks crew
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