It was a very long, and cold waitting for ordering the food. Also the lady did not cook any condiments on my sandwich. Nor was there lettuce and tomato. I ordered the #4 and #14. I would have hope for better food service. But will not be going back to this franchise Steak and Shake in the near furtu
This is the absolute worst Steak 'n Shake I've ever been to. While we were waiting on our food our waitress and another waitress were arguing and the other 1 walked out. We waited around 45 minutes for our food, once it came we were missing my daughters burger and most of our food was very cold. The
Had to say I do like a steak and shake hamburger. The staff here are nice in my experience. I usually come around here at 11 PM. I don't expect my service to be fast. Because I realized at night there are fewer people working. My orders are usually correct. But sometimes the service is lacking somet
This particular Steak 'n Shake is known for lack of staffing. This results in long weight times.
The last time I was here the service was okay. My biggest complaint is that the fries we were served had been setting for too long and you could taste the 30 minutes they had been sitting in the warmer
Service wasn't the best. Messed up our orders. We were a party of 3. There was only 5 people working. That's not enough. Our waitress acted like she didn't understand what we were saying and just kept apologizing. Still messed up an order we had sent back as well. Steak and Shake is one of my favori
I usually like Steak n Shake but this wasn't one of those times. I was brought a cold cup of coffee, then had to wait 15 minutes for a replacement. When eventually my burger came it was only warm and the bacon was overcooked. They were out of lettuce for any salads and had no cookies. The service wa
Staff are quite friendly and seem to enjoy working here. The bathroom left much to be desired in one stall that needed attention but i let them know. I ordered the Swiss and Portobello mushroom burger and fries and an ultimate banana milkshake... The shake is really good and the burger was amazing
There is only one good server at this location and she is great but the rest of the staff are just bad. The managers are just rude. They treat you like crap if you have a call-in, talk down to you for using a coupon, and are never patient. If you complain about your food they tend to send you a r
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