I only come here for the kids, they love the munchkins 🍩 Never had a problem with my order! I love the location however the biggest gripe I have is the drive thru design. The lines are very long and not only that they can cause frustration since customers are entering the line from two sides. So you feel like you’re getting cut in the line. Service is sometimes really fast, and other times it’s really slow.
I don’t like to give anyone low ratings because I know how it affects the business and Dunkin is my favorite but today this location really frustrated me. I ALWAYS order my coffee thru the app to avoid the long lines and I just walk into the store and pick it up. Specifically at this location since iTs close to my job. So today as being the usual online app order, I park and walk up to go inside to be told the lobby is closed and you have to wait in line. I told the guy I just need to pick up my coffee I ordered from the app. Even told him my name so he can give it to me or allow me for literally no more than 5 secs to pick it up. But no. It’s been 30 mins and still waiting in this line for my hot coffee that is hopefully not cold -_-
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