First time eating at a Chipotle and when the staff realized we were first timers, not only were the patient with all of our questions but the gave us our meal for free. It was delicious! Will definitely be going back! Excellent customer service and fantastic food!
This was perhaps the single greatest experience with an employee of any company ever! Annie was absolutely tremendous. She was so friendly, helpful, and absolutely spectacular! As soon as I walked in, she made it seem like I was the only customer in the building. Thank you so much for the experience. I just hope I'm thanking the right person! You were wonderful!
I just watched the employees at this location handle a very difficult customer with grace and smiles. They are the definition of good customer service. I'll make sure to stop by this location next time I am craving my burrito bowl, even if it's out of my way.
Came here for lunch today with my sister and I told the employee helping us out that we would be on separate checks. While they finished preparing my burrito my sister told the girl at the register that she would pay for it all. I did not know about this but found out when my sister realized she forgot her money. I went up to pay and the girl helping us told me that it was on the house today! I had cash out ready to pay, she didn't have to do that! Sometimes it's the little things that can turn around someone's day, we will both definitely be back! A+++++++++ for customer service!
I could eat it everyday!!! And I do when I'm in Boise.
The staff rocks! They are always super friendly and make me smile :)
Had a horrific day at work. Thank you to check out gal at Chipolte for turning around my day by buying me dinner. Chipolte rocks!
Excellent fresh REAL food!
I am so impressed with the staff here today, especially the manager (I failed to catch her name but she was so kind and patient.) Their payment system went down so they could only take online orders. The situation was handled calmly and professionally. It was right during the busy lunch rush, yet they managed to keep up with the orders and took care to make sure they were done well and correctly. It was so refreshing and encouraging to see great customer service like that. And of course, the food was delightful as always!
Love it. Haven't had it in 2 yrs since leaving Pittsburgh. Saw one in Boise and went. First location was closed due to staffing issues so I certainly drove to the next one with limited hours. Everyone has their problems but it was worth the extra 4 miles. Great food. Dude that ran cashier was way cool too. Very friendly staff. Thank you.
This particular Chipotle is a bit awkward. Sometimes they are fully staffed and you can place an order online or walk up and place your order. Sometimes they are severely understaffed and you can only place your order online, or even once they were closed. This time, they had a sign up for online orders only yet I saw a couple of people come up as walk-in orders.
Regardless, the food is really good! The staff are typically very pleasant and the restaurant is clean. I bit of an extra step in that they don’t automatically give you fork, knife, napkins, or the like, but it isn’t like you have to look very hard to find these items.
I used to really like Qdoba more, but Chipotle has been outshining them as of late. And this Chipotle has been my regular go to location.
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