Bryan and Sarah are the reason I love Blimpies! I eat there twice a week and I always ask them to make me whatever they would have and I've never been disappointed. Great customer service and great sandwhiches! I literally drove from Meridian to this location for my 3 foot sub for Super Bowl because I wanted to share how awesome they are with my family. Everybody loved it!
The customer service is always on point. I am picky about my sandwich and they never have a problem with gutting my bread and adding extra lettuce. I crave the sugar cookies in my sleep so definitely grab one when you go in.
UPDATED REVIEW:
So, after emailing the franchise owner and speaking at length, I was brought to realize that the individual I spoke with on the phone was not a manager, just a teenager trying to say whatever he could to get me off the phone. Long story short, I spoke with the real manager who investigated the overcharges, explained how they happened, and graciously compensated me for them. With the issue resolved I feel much better about the location and would now reccomend it. There is a lot to unpack here so check out my video review (link pending) for more detail.
TL;DR - The manager remedied the situation. Furthermore, I hope that the franchise owner knows he is extremely lucky to have such a good manager.
Original Review:
Over Chagred Twice (managment didn't care):
I have been to this location twice now, and I won't give a 3rd chance. The first time the lady was fairly rude, and I was pretty sure I was over charged. I went in the second time today and the gentleman there was friendly, but he both screwed up my sandwich and also over charged me. The sandwich is on me partially; it wasn't toasted, and I didn't noticed while I was there so that's on me.
The main reason I will not go back is because I have been over chaged twice, which is a really worrying trend. I thought maybe Blimpies just raised there prices, but tonight I went to their online ordering system and ordered the exact same sandwich, the total was $10.58 (after tax) which is what I usually pay. This location charged me $14. Where the extra $3.50 went I have no idea, but I will never be back.
I called to ask about it and the employee simply said "yeah we have some not so honest employees here." Lol wow, not going back.
It is a sandwich shop. Much like Subway but their breads are softer and taste better in my opinion. They do wraps and salads as well as sandwiches. I eat here fairly often and always good.
Best service, always friendly....go in tell them to surprise you, or have them make your sandwich your way. My favorite go to sandwich shop.
Also you can't beat thier trays and huge sandwiches for parties.
Love the sandwiches! Peppers, sauces, bread, and quilt meat! Great customer service. Really nice people!
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