Chipotle Mexican Grill - Boise - Photo album

My wife and I ordered online on Friday 1/14 through the Chipotle app. We were notified that the store was out of chips and lettuce. The first dish was one taco with barbacoa beef, rice, salsa, cheese, and the first picture is what we received. The second dish was one taco with the plant based choriz

I order from this location very regularly. It's incredible to see the fall in quality and consistency in the last 2+ years. for the past several months it's been practically awful. There is ALWAYS something wrong with the order. The wrong beans, wrong rice, wrong protein, missing multiple ingredient

What an unfortunate experience. Prices have gone up while portions have gone down. Then you get to add your toppings and they are out of lettuce! One of the main topping for a burrito bowl. That would be nice to have a heads up before we start ordering. Gentleman making the bowls was nice and o

This place is STRUGGLING! They're only doing online orders and continuously out of options. Plus I was sitting there for 15 minutes after I set my pickup time for. The rice in my burrito bowl was under cooked and crunchy. They didn't even have the food in the main line like the chain is developed f

My chicken is burnt and they didn’t have gauc. Which I really only go there for the gauc. But the customer service is always poor at this chipotle

After one too many unfortunate experiences I am done with Chipotle. Don’t waste your time or money on this restaurant. I’ve ordered multiple times online and half of the ingredients are missing because they are “out”. Tonight I attempted to order in person. After waiting about 8 minutes in line I wa

The amount of times that I have come to the store and they are only doing DoorDash or online orders is up to 10+. It’s frustrating because they have employees just standing there that can easily throw together a burrito for you but they will not serve customers in store. Extremely frustrating.

Chipotle seems to be going down hill. Always out of this or that. I’ve taken my wife to every location in Ada county and she’s been let down the last 5 times in a row. There has also been a problem with locations closing early or only accepting online orders. Chipotle seems to be having the most pro