Wetzel's Pretzels - Braintree - Photo album

This is why they have so many bad reviews. Ana or Claudia. Whatever her name is today is very rude. Unpleasant acts like she can’t understand anything. Why are you taking orders if you don’t understand anything. They tax food. When you request management this cashier simply says “ I don’t

went to the south shore plaza and the cashier was very rude. did not want to make almond crunch bites.

The people that work there are so rude and they are always in a hurry to get you out of the line . I feel like they don’t like there job but it’s not the customers fault . Horrible customer service .

This place is so disgusting. I wouldn’t recommend it at all. The workers are also very disrespectful. They always yell over the food they’re cooking I also heard one say the have to throw away the flour due to mice. Yuck !

It was hard to find decent pretzels and this was the closest place on a sunday

Had the cinnamon bitz, flavorful and Fresh. Definitely going back when I’m at the mall.

Poor customer service. Products overpriced

Great customer service ! Very friendly too