Majda Majid
For the price they charge, the food should be better. Jalapeno Chedder Bagel with egg and cheese was tasteless and luke warm. The coffee cups and lids are flimsy. Everytime I get coffee it is filled to the brim, murky, no stopper and it falls out in my car. I got to work, took off the lid and coffee spilled all over the place. Also, I was charged extra for Almond Milk. Wow. It will be a while before I visit any Einstein Bros. Bagels and I will never order coffee again.
Brandon Palmer
Their breakfast burrito is so good! The donut is better than most donut places. Defiantly didn’t expect that from a bagel place.
Jenah Winkler
Einstein Bros. Bagels has a lot more options here then just bagels 🥯. I love the creative ideas that they came up with to make Eating bagels feel like a new food. The bagels Burrito was fun treat that was tasty. If you love cream cheese you are in luck if you ask for it they really smother it all over the inside bagel. I am a cream cheese fan my self but I had to take some of it off because it was hard to taste the bagel with all that cream lol.
They offer inside seating and a small out side sitting place to. You can use the drive through if you are on the go. The driver through was fast and our order was correct đź‘Ś. They were Patient with us as we looked at the menu. If was a good experiences.
We will be coming here again.
Sergio
Most of the time the service is great and the food is quite satisfying. Lots of sandwich and bagel choices and their scmears are fantastic! The franchise will always have a special place since it was my daily breakfast for most of my years in college.
Angie Layla
Customer service was great.. I just tried the food here for the first time after living in the area for 22yrs (my whole life).. The bacon & cheddar smelled absolutely amazing but I do recommend if you’re in the first trimester of pregnancy don’t try new food. The food just wasn’t good but I know it’s not them, it’s me hence why I’m giving 5 stars!
Luna Bleu
Awful food for the price. The card reader wasn't working which was frustrating, so I had to use cash. The place was smokey and the cold brew coffee was just this terrible artificial syrup mess. I ordered the nova lox. The bread was burned with little to no cream cheese. I left my food with the manager with no refund.
Lisa Brunette
I ordered the new breakfast burrito which the wrap was very rubbery & chewy like it was microwaved so the manager was nice enough to replace it for me so I got the brisket & egg bagel which normally is awesome but this time the brisket was very dry (definitely not fresh brisket) and not up to pare compared to the freshness of the rest of the sandwich. Guess it just was not the day to go there two bad experiences same morning at 5:30 am right as they opened. I most likely will stick to the tampa locations. This was my first time at the brandon location and tampa has always been fresh.
Patrice Featherstone
My order was incorrect which isn't even the reason for this review - it's the long, brownish blonde hair that was embedded between the cream cheese and avocado on my lox bagel and draped across the salmon. Travis, the manager, was extremely apologetic and provided my correct order and a refund. He, however, kept saying, "I don't know where the hair came from because everyone has their hair up" - repeatedly. Then, when a young lady without a hat on and with her long blondish brown hair EVERYWHERE - came from around the corner, I said, " it could have come from her" - that wasn't acknowledged.
Katie Cooper
Extremely long drive threw times. I stopped today on my way to work because I received a coupon in the mail. It really wasn’t worth the 25 minutes in the drive threw. Maybe someone in management will see this post and be able to make a few changes.
Clare Murphy
We had a delicious breakfast of eggs with spinach and mushrooms on a sesame bagel my daughter had the egg whites with a spinach and mushroom on a whole wheat bagel we had a very relaxing time in a friendly environment you’re doing great
Laura Hathaway
It's at a good location with accessible parking. This was my first time here, and I had the herbivore bagel which I enjoyed. Prices are a bit high in my opinion, but it was a nice breakfast outing. The air conditioning was on maximum speed and could freeze the nipples off of a corpse so I didn't stay too long. But overall, it was good food and a pleasant atmosphere.
Rhonda Elias Spurling
Love this place but this service and the drive-through has been the most horrific and rapidly declining business in Brandon. I stopped going a year ago even though I love the bagels and so do my kids but decided to give them another chance today and lo and behold the service was worse than it was before. Two cars in the Drive-Thru pulled out of the line because the wait was so long. I watched a car pull up a customer walk-in get their food and walk out and I was still in the Drive-Thru line for another 7 minutes. Management needs to stand up and take notice. Out of all the breakfast restaurants in Brandon this one is the worst
Hannah Nelson
When I pulled into the drive through there were about seven people in line. I waited 35 minutes to get up to the speaker to make my order. I waited another 10 minutes to get up to the window to receive my order which took another five minutes. The girl at the window had to confirm every item of my order because she didn’t understand or wasn’t sure. When we finally got our order I pulled around the building and my bagel wasn’t toasted and my fiancé’s order was wrong so I pulled back up to the window and the same girl didn’t seem to know what to do about the situation. She ran back-and-forth between the manager and the window relaying the managers words and questions trying to figure it out for another 10 minutes. I spent over 45 minutes at this drivethru and the manager didn’t think it was worth her time to come speak to me and try to mend the situation. My morning was completely wasted by people who didn’t know what they were doing and didn’t care about their terrible customer service. I will never go back.
Lou Skyrider
Terrible service....has really gone down hill...been waiting 45 min for shmearfuls...no sense of urgency or customer service.
Pocahantas Wise
My first time coming and the food was amazing and the manager ms.hudson was very helpful and nice I will definitely be coming back!! Thanks for such a great experience.
Willie Thomas
The food is great but the service is really slow. I typically have to wait about 15 minutes to get my food and that's even if no other customers are there.
Karrina Haber
Waited over 30 mins for a toasted bagel with cream cheese! Person in front of us waited 45 and actually left without his bagel bc he was going to be late. Ridiculous. The staff is rude, they need some customer service training.
Justine Ramagos Wilkes
I picked up 3 bagels a few minutes ago. Then I got home to find two were plain schmear when I ordered smoked salmon and garden veggies. I'm so disappointed because I went specifically for smoked salmon. I don't have time to go back. Hopefully Einstein will see this and make it right
Kattie Cooper
Horrible!! Employees are rude and don’t pay attention to your orders. Then you have to wait forever for your food. They are so slow!!!
Gayle Petro Skowronski
I had two issues at this location, last November and December, including one order of 2 dozen bagels that was totally wrong, plus a fraudulent charge placed on my debit card. I've complained to Corporate 3 times, they keep saying the area manager would be contacting me, never has. When you go through the drive-thru and they hand you the bagel boxes, you have to assume they have been cut as requested, etc. Not like you're able to open the boxes up to verify your order is correct. Also, everyone, check your method of payment, who knows if what happened to me was an honest mistake (although really, how do you run a debit card for two totally different amounts the same day) or someone skimming, etc. I would avoid this location. Sad, as the food is good - but the lack of response, especially to a fraudulent charge, is unbelievable.
Solange Valente
They need a bigger place! Very busy. Bagels took 30 minutes and was cold. The drive through was a lot faster.
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