My favorite place ever to do homework on the weekends. Orders are always made quickly and with care and there are plenty of tables and outlets. Also the ideal place for hangovers and debriefs lol
This particular location gets crowded. There be lots of people of all kind that come here. I admit, this place doesn't feel like a restaurant. People mostly come here to study, use WiFi, use their laptops and get drinks via the SIPS club.
The fact that so many people come to the Saint Louis Bread Company to use WiFi, do computer work, do homework, reads, come to socialize, do meetings, etc. it should become (or remain) a DIRECTION for Saint Louis Bread Company
as a company!! Besides its "fresh" food emphasize (more on the food later), apparently there is a BIG market for the ATMOSPHERE that the SaInt Louis Bread Company provides. This is not only true for this location, but MANY Saint Louis Bread locations. This place beats libraries!! I think the SIPS club brings in more people and the SIPS club is the culprit!!
As for the food?? The food is EXCELLENT!! But, Saint Louis Bread Company need to be sure to keep ow prices (if possible) because there are all types of demographics that come to the Saint Louis Bread Company (as mentioned above); that WILL use the Saint Louis Bread Company as a place to do work, get drinks, etc. But, will go to surrounding restaurants/stores to eat, etc. And such would be a loss if not managed/noted properly. So, the Saint Louis Bread Company itself need to make its prices competitive to neighboring stores; considering the various demographics that come in as of now. This should be something of consideration I not just the Brentwood location, but for ALL of Saint Louis bread company locations!! Afterall, the Saint Louis Bread Company over the recent years apparently is no longer perceived as a place where only rich people go to eat. The Saint Louis Bread Company now draws people of ALL types of income levels. This fact shouldn't be overlooked!!
The only thing that I don't like about the Brentwood location particularly is some of the demographic types that come to this location including the ghetto, obnoxious kids, a guy sleeping at the table, the occasional beggers/pan handler who comes in begging for a dollar or two to catch the bus or something; there be homeless people coming in and literally all types of people. This may be due to the Metrolink and Metro-buses being nearby; making it easier for all types of people to come to this location if they themselves don't have a car. Some of those people go to the nearby Walmart too. Walmart is somewhat walking distance from this Panera.
Some of the above demograhics may be a turn off for some people; especially if some people come to have breakfast, lunch or dinner. I don't see as much of the above issues at other Panera locations. Such happens at other locations too, but not as frequently as Brentwood!!
But still, this Brentwood location has one of the BEST staffs. The staff is some of the most diligent people. Due to the staff, this place is STILL kept clean, orderly and presentable despite who comes in.
All in all, this Brentwood location is DEFINITELY a place where people come to have a good time!! And I think these facts can be an opportunity for the company itself to play more of its cards!
This place was our first experience in USA. We tried a lot of cafes and restaurants after that, but the warm and friendly atmosphere of Panera in Brentwood is remarkable.
LEAH you are amazing!! I let her know I had a tonsillectomy, and I couldn’t eat a really hot item so she cooled it down for me. Amazing service!! Thanks again LEAH!!
Crowded and short on supplies, but the staff was friendly and got all of the orders out quickly and correctly. It was a pastry day and the chocolate croissants and cinnamon rolls were on point 👉
Justin and Ashley were awesome up front and Ronnie in the back holds it down. I highly recommend this location.
This Breadco is usually very crowded and loud. Otherwise, it's a Breadco/Panera. It's as good as any of them.
All great, just a tad bit expensive for the amount of food you receive.
New guy very methodical I liked that but a little low on comprehension and communication! Good place for quiet meetings
My husband and I ordered dinner for tonight and when we got home, we realized there was a salad missing so my husband went back to tell them. When he got back home we realized there was a couple sides missing too, so I called in to tell them. Mike (possibly the manager) told me how sorry he was and took care of our order. After having worked in restaurants during a time in my life, I understand how great of customer service this is. Thank you, Mike for the great customer service and for making our Panera experience better.
I'm a huge fan of Panera aka St. Louis Bread Co. Spending the last few days visiting the Galleria location on Brentwood Boulevard South. Power went out and the staff didn't miss a step!! Extremely well staffed! Handled the outage wonderfully. Made sure every customer was not only satisfied, they also managed wait times openly and kept everyone happy and smiling. When the power came back on every thing kept rolling and the store was running smooth. Very clean, smells from the food leaves one wanting to try something new, and children left happy with smiles. I'm still able to complete my over the phone business without hiccups and though I should have plugged my laptop in before the outage, the staff made sure everyone had plenty of food and drinks going. Shout out to both Stacy and Chris who came right in and kept things moving. After years of being in the restaurant myself, I really was left very impressed and will be returning. Plus the area is very nice near the Galleria and Promenade shopping areas.
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