We loved the food, but ordering website, didn't have all the food that was available. Website didn't have fried Rice, but when I went in to pick up order, they had it. I inquired and they gave me a pint free. So that was a good save, it was my 1st time website order.
Love me some Panda Express, but this location doesn't seem to be managed very well. The last several visits, menu options are limited. I mean, Panda's menu isn't very expansive at any time, LOL. So when even your limited menu is missing a third or half of the items, that's a real problem. It's been a 10 to 15 minute wait for food. The staff are friendly, but the customer experience just isn't there. I come into a restaurant to eat. If you don't have food available or prepared in short order, you can't overcome that with customer service. Not on every visit. I think we're done with this Panda Express location for a while.
Update (6/17/22): Looks like this place finally got the managerial attention needed. The new managers seem to have things things in much better shape. Food quality and availability is back, and we now regularly eat here again. Upgrading to 4 stars.
I work nearby and have gone through the drive-thru on my lunch break a few times now. I’m not sure why this location has negative reviews because all 3 times I’ve gone so far they have not been out of any menu items, I get through the drive-thru in about 5 minutes or less and the customer service is great. The food also tastes good and fresh as well. I think all the negative reviews are from people who just want something to complain about to be honest.
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