Victor Kane
During lunch period, drive thru line wasn't more than 2 vehicles. The gentlemen servicing my order was both welcoming and patient. Even wished me a wonderful day before I departed, which I returned in kind.
The Southwestern Brisket (with bacon added) and the Greek Gyro were delicious, being not too greasy and flavorful.
10/10 experience. I am looking forward to returning again for lunch.
Robert Shaw
Customer service could use some work. I was the only person in the restaurant and it took almost 5 minutes before anyone actually acknowledged me. Then when I was acknowledged it was a "Go ahead". Food was fine, just need to work on the customer service a bit.
Hannah Sandford
Sat in the drive thru for 5 min with no response. Drove to the window and no one to be found. They were open and I took a picture of their hours to be sure. I was there around 10:25. I don’t know how they expect to get business when they weren’t serving anyone. I also saw three cars in the lot and one employee was walking in when I pulled up to the drive thru.
deborah roman
Good service, fast getting food at a good price. Clean, enjoyable, fun lunch.
Lannette Counts
The staff was super friendly. Went above and beyond to provide great customer service!
Cathy Sullivan
The new look at Arby's 71st and 193rd is very nice. Very safe eating inside. Friendly and quick service.
Stephanie Carrico
I don’t understand why it’s so hard to get orders correct. 3 classics, medium crinkle and medium curly fries AND a cup of cheddar isn’t that big of an order. But, alas, no cheddar in the bag but it was definitely on the receipt.
That being said, and I’m probably hangry, the rest of the food was great. The staff was friendly and I know mistakes happen. It’s just very frustrating to look forward to curly fries and cheddar since I don’t like ketchup with fries. It’s not worth driving all the way back for a 75¢ cup of cheddar. I will take all the food out of the bag next time to make sure I have everything. I just wish those “small” details were as important to the servers filling my order as they are to me.
Cindy Wieland
Service and food was terrible. We always gi ti this arby's because of the service and quality of food. Will wait awhile before we go back.
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