I've been seeing a lot of people who dislike the service of this place. If you want no mistakes or issues you need to go inside the store, otherwise what you receive might be hit or miss.
I've personally been in the drive thru many times and had great service but then stopped doing that when a high schooler filled ice to the top of my soda cup and filled the soda halfway up the ice. Ever since then I've had no problems.
Giving 5 stars because I come here to eat only when I am on a budget and want something sweet and savory. The review here is more on the establishment as opposed to the actual food being served because, come on, it's flipping panda express. I'm not expecting 5 star chinese fine dining.
When I walk in (which you should always do, you get better service), the place looks clean, the staff looks clean, and food is being actively prepared in the back, which you can see. Their lower ordered food is made in limited batches to prevent it from getting gross from sitting on the warmers for potentially hours of no one eating it. You can still order it if there's none on the heater, you'll just have to wait like 10-15 mins, which is fine because it's fresh.
Depending on the server/cashier, you might get your plate/bowl loaded with your entree, but they typically do not skimp on anything. The rice is definitely loaded up in there though, and if you're willing to voice your desires respectfully, they are usually receptive and will add a little more or less of what you want.
I think their bathrooms may be closed still due to covid, but I always get takeout so I don't care about that.
My go to balanced order is the plate with the first entree being orange chicken, the second entree being broccoli beef, and the side being fried rice. I usually ask for a little more broccoli because I use it to balance the sweetness of the orange chicken out so I don't feel gross after I eat all that food. If I'm not starving, it can sometimes last me 1 and a half to 2 meals.
This is the best panda express i’ve ever been to. The orange chicken was so good I had to change my pants twice! This place is in another league compared to other locations in the area, banger meals and bussin service.
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