Review Dunkin' - Brookfield

Andy Rosete

They've been terrible the past few months, from constantly forgetting to put skim milk on my iced coffee to asking them to put skim milk and defending that milk is in there when it clearly isn't. This picture from this morning takes it - a hot coffee when the label explicitly says iced coffee

Chris Rangel

Great service, professional and it is one of the best Dunkin' donuts places that have been to. I know employee that makes me the best iced coffee during happy hours. Happy hours are between 2:00 p.m. - 6:00 p.m. Any size coffee you want is two bucks with tax. I usually get my iced coffee on Mondays and Fridays. Also make sure you ask for a less ice on your ice coffee because they they tend to cheat on you with more ice than the liquid. It's the same method that they use with Starbucks drinks and other restaurants. Make sure you keep an eye on it and be extra careful. And have a great day! 😎😎😎😋😋😋💪💪💪💪😍😍😍🤗🤗🤗🤩🤩🤩

Karina Venegas247

I ordered 3 ice coffees. Got one right. They communicated well with taking my order but when I came to the window my coffees were wrong. My caramel ice coffee with cream and sugar has no caramel and 5 sweet and low with cream. I knew because that’s what it said on the sticker label on my drink. I said something to them while him and a female worker tried to put my order in so I can pay. I told her right away and she communicated to him about my drink and he said caramel right? And I said yes. And he talks to her secretly in front of me and I see him rip the sticker off, do a quick turn and a turn back to face her and hands the female worker my SAME COFFEE. She looks at me and tells me to my face that it now has caramel. There was definitely no caramel and was bitter and DEFINITELY had sweet and low and no reg liq sugar like I asked. They took the tip I gave them and still lied to my face. I called and complained and told them I don’t want it remade for I’m sure you’ll hand me the same drink for the 3rd time. I was more than happy to go Neil’s other DD location in Lyons for the workers he has there does a 10xs better job then the one in Brookfield .

Joachime Souffrant

I don’t even want to give this place the one star. The night workers are the worst. Went in the drive thru and order my food. When I got the food everything was still cold. I went back in the drive thru asking for my money back, the two workers in there had an attitude about it. It’s my last time coming to this place. I would not recommend this place to no one. It’s terrible.

Steveopetro

Hashbrowns are somehow simultaneously burnt and soggy, if you get 5 pieces you're lucky. Breakfast sandwiches are always cold. Frozen beverages never blended. I live literally next door and I'll drive to Berwyn or Countryside instead of this location

Michelle Macedo

You guys have great ice coffee for the morning 🥱 and I love your shakes 😋 and ice cream 😋 your donuts are sooo good😋

jose sosa

You pay 4 bucks for a coffee and you get milk Repeated 3 times exactly what I wanted.... Very deliberate as there were no other customers. Horrible

Jono Fam

Horrible place ordered from here 1 cappuccino and a dozen donuts and I picked the donuts and they still gave me all the wrong donuts and the drink I ordered was wrong also they can’t listen to simple directions apparently