Zaxby's - Cabot - Photo album

Best customer service I've ever received! I placed an online order around 4:00 PM on 1/25/2022. When I walked in the restaurant, I was immediately greeted by the woman working the register. She informed me that my order wasn't quite ready yet, due to them being understaffed. I totally understood. Sh

Very disappointed. This used to be my goto chicken place for cabot. Last 2 times I have came through the food quality has been bad. Today I ordered a chicken niblerz meal and it was joke bread was not toasted tasted like week old bread. The chicken strips were tiny and cold. There was hardly any sau

Due to the influence of Corona, you cannot eat or drink in the shop here. Also, since we are not currently placing orders in the store, it seems that we are only accepting drive-through or app orders. I think many of the staff here are very friendly. But unfortunately, the food I ordered and recei

Good hot food. And the service was great. The guy at the window was amazing.

The service is always so slow. This situation tops it off for me with Zaxby’s We called in a large order for pick up and we’re told we must pick up at window. This literally defeats the whole purpose of calling ahead. I offered to pay cash and was told no. Go though the drive thru. The worst part wa

We spend too much money here for this kind of thing. Zaxby's is too expensive. This was a soggy, greasy sandwich. My tater chips were unusually over seasoned. I also didn't get toast with my order. We waited outside for 10 minutes or so and only some of my wings are warm. Once again... Zaxby's is W

Sat in the drive thru for over 20 minutes before I even ordered. Got shorted on fries for the price. Would not recommend.

2 stars just because of the friendly young lady at the drive thru window. The Spicy chicken sandwich I bought here today was embarrassing. Dry COLD chicken patty and barely any sauce. Poor food quality plus the fact the lobby is closed I don't see this location being around next year. The Jacksonvil