Reviews Zaxby's

5
Zach Waymire
+5
Best customer service I've ever received! I placed an online order around 4:00 PM on 1/25/2022. When I walked in the restaurant, I was immediately greeted by the woman working the register. She informed me that my order wasn't quite ready yet, due to them being understaffed. I totally understood. She told me I could have a seat and wait. Despite being understaffed, she never let it effect her attitude. She remain well composed and pleasant, while simultaneously working the drive thru line. Shortly after I arrived, several costumers came in and a line started to form. She asked on of her coworkers if they could come help. He immediately jumped into action, and starting taking orders. I watched and listened to him interact with each customer, treating them all exceptionally. He was very nice, and made sure to ask them all how their day was going, despite being overworked. This pandemic has put such a stress on the food service industry. So many people treat them badly and are impatient. It has to wear on you. But you would never know that with this team of people. They deserve all the recognition for outstanding service during a difficult time. Give these good people a raise.
5
jamie chansley
+5
Good hot food. And the service was great. The guy at the window was amazing.
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