Reviews Wagamama

They don't always have my favorite meals, but most things are good here. Their mixed drink menu disappeared in the past couple of years, but they have some good staple beers. As long as you're comfortable with the wide-open sometimes-communal seating arrangements, this is a great spot to visit once in a while.

Consistent and good East Asian style noodle and rice dishes. This is a big favorite of my family. There are lots of vegetarian options on the menu (marked with a V). Service is generally good, but the system of marking the dish you ordered on the placemat just about never works and the runners end up auctioning the food ("who ordered the side of white rice?"). You're just about always promptly greeted and seated. The tables appear to be large communal style, but the benches are separated, so you do have your personal space. ;-) The gyoza and edamame are good. My personal favorite is the Yasai Itame, a noodle dish with a coconut milk based broth. I was quite impressed by the store's treatment of food allergies. The server proactively asked if anyone had an allergy. She talked to my wife about her sesame allergy, made sure to order it w/out any of the allergens, and the runner who brought the food was careful to deliver the sesame free dish to the right person. Evidence of very solid training of the waitstaff. The store is generally quite wheelchair accessible -- the building has a very good ramp, though the doors are manually opened. The bathroom is always clean. The dining room can get quite loud at times. The open kitchen always looks spotless. I've gone to several of Wagamama locations in Massachusetts and there's an incredible consistency from store to store. The dishes taste and look the same and the waitstaff generally all follow the corporate standards. It's a company that clearly places importance on training. In some ways, this makes the occasional longish wait for the check difficult to excuse. Overall a very well run restaurant chain. This store is no exception.