Reviews Subway

I thought the food and service was great. However, I am concerned that one young woman was working there alone last night. I think for both safety issues and customer service, there should always be 2 people working. As I was in line, a couple came to the door and were acting odd, he wasn't coming in, she was standing in the door talking quietly with him, he shined a flashlight in the window, and overall just didn't feel right. This is when it really hit me that she should have someone with her. The couple continued to hang around outside, even though it was dark and cold. This Subway is kind of tucked in and dark. The store next to it is closed by then and no one would really notice if something happened unless they came in for service. I ended up staying for awhile so she wasn't alone in the store and called the police to do a drive-by. I truly hope management makes changes to their policies to make sure that all workers are treated respectfully, which includes safety and the ability to manage multiple customers at the same time.

Won't let you eat inside despite advertising that you can. On the plus side, the workers at the Kirkwood Plaza Subway do a good job making my sandwiches and being friendly. On the minus side, Subway's Campbell and San Jose restaurants falsely advertise indoor dining. The Kirkwood Plaza Subway workers will not let you eat indoors. It's okay to not let people inside even after June 15, 2021, however it's illegal to falsely advertise otherwise. Subway marketing, be careful with your false claims! Sandwich eaters, go to a non Kirkwood Plaza location if you want to eat indoors, away from the 90-106 degree heat. The worker politely said, "We don't have the staff to clean the dining room so we can't let you eat inside."

This is the cleanest, nicest run subway I have seen in years. The food line had scoops so the sandwich artists didn't have to use their hands to scoop meat, everything was clean, the bathroom was spotless and well stocked, the sandwich I got tasted perfect. The soda fountain was very clean and the there was no mildew around the ice maker (a problem I've seen in unkempt stores) I was really pleased with my experience here.