I placed an order in the evening. We had an order that included onion chips and once I got home there were no onion chips. I tried calling the establishment and left a message. No one called back. I get that it maybe busy however, it would have been nice if I received a call back. It is apart of
My son works here but personally I can't stand white castle burgers! I do like the 1921 burger though which tastes more like a burger you make at home and absolutely nothing like the one they sell now. I love the desserts on a stick especially the buttercream cake OMG so good! The onion chips are al
I order online everytime, wait a little longer to leave each time. They still don't make my food until I'm there. This time I ordered while I was in Farmington Hills and still had to wait fifthteen minutes for food. If the online ordering meant anything it would probably be 5 stars. Great staff good
Totally messed up my order!! And didn't even bother to apologize.
However, the young lady that is taking orders at the drive thru was so polite. The gentleman giving orders WELL I'll just say RUDE AS EVER...My entire order was wrong.
Spent over 25 dollars for my family to receive all the wrong food
If I could give no stars I would.. came up here on a trip, never had white castle, but my god I don't think I ever will again. Service; slow, food; cold, soggy, made without any meat (on 6 sandwiches), and also caused nausea due to what I assume is undercooked product. This white castle is a place I
While the place was nice and the staff friendly they clearly can't follow instructions. On my reciept it stated put everything because I asked for Ketchup and Mustard. And just like allllll the other White Castle this seems to be an impossible task. But in this case some have only mustard, some only
They need help anytime I have to sit in the Drive-Thru for 20 minutes and you realize unlike McDonald's you can't escape this drive-thru you're stuck there you might as well order your food once you go to White Castle haha we tricked you it is not fast food so three stars for kangaroo meat
The new 1921 Burger is really tasty. I wanted to have this Burger 🍔 for a snack tonight. But, the Drive-Thru was extremely long.
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