1. Their ice cream machine hasn't been working in months. I've lived nearby for 2 years and I don't think I've ever been able to get ice cream from this location. Today they told me that they don't even have an ice cream machine. They should take ice cream and floats off the menu then, or put a note
Staff was rude. They advertise root beer floats, on the outside of the building and they have listed with pricing on the order boards. But the staff says they don't serve them and haven't served them????? They don't have ice cream???? The floats are the reason we went there. The floats are what A&W
The drive through lady was so rude and disrespectful. I asked her for ranch and she rolled her eyes. Then I got home and the bag has no ranch so I called to ask for the store number and she said she’s too busy to deal with me and hung up. What the heck is wrong with crystal … I got her name
This location is a combination A & W and Long John Silvers, and I went for the all you can eat fish and chicken special they have on Saturdays and Sundays. The service was excellent and the food was tasty and fresh. The only reason I didn't rate 5 stars is that the food has a lot of sodium. It i
There is no ice cream machine at this store to make A&W’s iconic root beer floats. How can this store lack one of the most important items on the menu for the A&W brand? When the employee told me that, I left very disappointed especially after being stuck in a long drive thru line.
Omg the lady at the drive thru was SO SWEET and AMAZING!!!! I want her to be my friend! She's SO joyful, pleasant, loving....omg. I'd never been to this location before (Carrollton)...Shes absolutely the BEST!!!! **HIGHLY RECOMMEND**!!!!
Just went and they said they don’t serve ice cream. Wish I read all the reviews before driving 40 mins here
The drive thru was horrible a 15 minute wait and then when I get to the window they tell me they are out of two items I wanted fries and clams
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