Food is always fresh when I have come. Fresh fries is a must
Best McDonald's I've been to. I just can't get used to the cost/ inflation of everything though😳
I'm fairly sure I have never given a glowing review to a fast food restaurant, but this visit was awesome. When I arrived at the drive thru speaker, the cashier needed a moment to do something else and apologized very kindly both at the beggining and end of a mere 30 second delay. When I misread my order on the viewscreen, thinking something was missing and inquired about it, they were incredibly friendly in assuring me it was added and even eased the situation with a little humor. They were exemplary, and if I see them again, I will make sure to add their name to this review. It was also 8:15 at night, but my food was ready immediately, and steaming hot. Coming off a horrible experience at Burger King the night before, waiting 15 min for one car's order in the drive-thru, with not even an acknowledgement of the delay, as well as a long day at work with an hour commute today, this legitimately turned my mood happy and made my night. You have earned a new regular customer, and I will definitely now always choose this location over any other and certainly over the Burger King in the same town. Thank you for a very pleasantly surprising experience.
Place was very clean and the workers were extremely kind and happy. Food was good. Everyone was working hard keeping the place clean, doing curbside orders etc. sadly they seem understaffed due to the “we are hiring” signs everywhere but the workers who do work there are wonderful!
This McDonalds has always had great service and hot food. Sadly they are understaffed, but even being understaffed they are doing a great job with every customer! It may take longer to order, but food is still hot and fresh, and you are greeted with a smile and manners.
Everything was hot and fresh, fast friendly service. Thanks!
This McDonald's is a step above a lot of them. Let me tell you about my experiences here in this Catskill area so far. I went to the Ambrosia Diner where the older waitress spent her time stomping around and slamming things down complaining about working alone when there was a gentleman working alongside her working just as hard as her while she kept saying demeaning things about him, then on to the Price Chopper where it was dirty, the tomatoes we bought wound up having moldy ones in them and the cashier just not happy to be at work. THEN today this McDonald's, bathroom super clean, customer service outstanding! She acted like I was her friend come in to visit she was all smiles, light banter and they were QUICK. So quick. Thank you to their staff. I thought this area was cursed until I visited this McDonald's. That's how great the food, cleanliness and customer service was 😁
Freshly cooked. Interior is nice and modern (must have been updated recently!). Good service.
Only complaint: no baby changing station in the Men’s room.
We went late and the drive thru lone was long. I went inside and ordered.
Got n I gets and fr I es plus a plain burger. Food cam out quickly and accurate.
Only issue was tjst ordering kiosk.gave me a blank piece of paper for a recipt.
Oh and they were out of apple pies . Food was as expected... goid for the category .lol
I don't think I've ever reviewed a McDonald's, but our service was outstanding. The manager went out of her way to help my wife get our 4 kids situated and drinks (while I was searching for stuff in our car), checked on our meals and was very attentive.
Great! The outdoor tables were clean which was a blessing cause i had my pup 🐶 with me. Indoor dining is currently closed which didn't impact me but may be an annoyance to anyone else. I would come back on my next Catskills road trip.
The girl working the register was extremely nice and helpful. My grandma and I never come to McDonald's and we were having trouble ordering. She was very patient and accommodating. I also observed her helping several seniors with their orders. Pleasant experience overall!
This location has improved in so many ways over the winter, from new renovations to the food —- my last visit was very pleasant. I dined inside and each staff member was highly attentive and polite.
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